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Leonardo Hotel Newcastle, Newcastle

St James Place, Newcastle, NE13AD, UK

Guest Reviews

Overall Guest Rating

85%

Glyn Ollier said...

64 %
30%
80%
80%

Stayed 13th May 2024

Generally a pleasant stay but we didn’t need the room with disabled facilities with low sinks and bath being a minor annoyance. Also in the bathroom the toilet paper is much too thin and grouting around the room looked as though I had done it! A hoover with more suction would have possibly given a better look to the carpet. Breakfasts were adequate offering the usual fayre.l Staff were very friendly and helpful although staff numbers on reception and the bemed to outnumber customers from my observations. Prosecco and coffee definitely a nice touch. Would return if in ‘the Toon’ again.

Sheila Hulme said...

90 %
70%
100%
100%

Stayed 28th April 2024

Hotel was clean and all the staff were friendly. Breakfast was excellent. Bathroom in need of some TLC but room it’s self was presentable. I would say double bed rather on the small size. Overall a positive experience

A guest said...

84 %
80%
70%
100%

Stayed 16th April 2024

Lovely clean hotel, had a wonderful stay. Unfortunately had to ask for extras that were part of my stay.Had to show confirmation booking of Prosecco which I expected to be in my room. No added coffee which I had to ask for. Breakfast was brilliant. Had dinner which was excellent, service was a bit chaotic but think that was due to bar being updated. Overall a wonderful stay and definitely recommend the hotel.

paul jenkinson said...

57 %
50%
80%
40%

Stayed 14th April 2024

It wasn’t as good as the one at Gateshead needs updated but enjoyed our stay.some of breakfast items were barely warm

Frank Higgins said...

94 %
90%
100%
90%

Stayed 9th April 2024

Had a great time manager Brian was so attentive and helpful wouldn't hesitate to recommend this hotel to anyone sure we will be back

Brian Mair said...

90 %
70%
100%
100%

Stayed 4th April 2024

Nice hotel, it is getting a bit dated in the rooms, but they were clean and tidy. Staff were great, nothing was a problem to them. Will book again.

A guest said...

100 %
100%
100%
100%

Stayed 15th February 2024

Much better than expectation for the price paid. Really enjoyed our stay Staff were friendly got a good upgrade and the location is very central near the railway station. Didn't have a car so can't comment on the parking but easy walk to city centre. Front desk staff especially good. Would stay again and recommend

A guest said...

90 %
90%
90%
90%

Stayed 2nd February 2024

Room was great very comfortable and large - bathroom quite clinical but spotless -tea and coffee facilities were good and water provided and temperature was good - breakfast was a bit chaotic and there was a delay in replenishing food and tables being set but maybe been at a busy time

A guest said...

90 %
80%
100%
90%

Stayed 30th March 2024

The staff were excellent. The chap on reception couldn’t have been more helpful and got me a drink in the bar while I was waiting to check in.

A guest said...

94 %
90%
100%
90%

Stayed 31st March 2024

Location is great, easy to get to town centre and train station. Spacious lobby - perfect for waiting friends. Breakfast is good, a lot of choices on offer. Bar is good.

A guest said...

87 %
80%
100%
80%

Stayed 23rd March 2024

Great value for money.

A guest said...

87 %
80%
100%
80%

Stayed 1st April 2024

Friendly receptionist upon arrival. Room was clean and comfortable. Location was excellent.