BEDROOMS _ 9 / 10
SERVICE _ 9 / 10
FOOD _ 9 / 10
 
STAYED _ 6 Mar 2010

Janice King said the following about Aston Hotel:

Nice hotel, rooms very clean and fresh. Public area bright and welcoming. Friendly staff. Food good, especially the breakfasts. This was our second visit and found standards just as good.

BEDROOMS _ 9 / 10
SERVICE _ 9 / 10
FOOD _ 9 / 10
 
STAYED _ 6 Mar 2010

karen campbell said the following about Aston Hotel:

lovely place to stay, we had a great time

BEDROOMS _ 7 / 10
SERVICE _ 6 / 10
FOOD _ 6 / 10
 
STAYED _ 5 Mar 2010

Anne Stevenson said the following about Aston Hotel:

The hotel is situated in the University grounds and we had a lvoely view from our room. A little disappointed that there were big wine stains on the carpet as we had upgraded and paid for an Executive room. Execus

BEDROOMS _ 8 / 10
SERVICE _ 10 / 10
FOOD _ 9 / 10
 
STAYED _ 25 Feb 2010

amanda gillie said the following about Aston Hotel:

Second time stay at the Aston, and again found it nice and relaxing, the bed was a bit on the really soft side and as it was 2 single mattresses zipped together in the middle it was uncomfortable when you lay on the seam, but otherwise ok. Hotel not too busy during stay, so mealtimes were quiet,wasn't too sure about new menu but food was nice and plenty of it (but alot of fish dishes. Would definately stay again. staff are nice and helpful

BEDROOMS _ 10 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 13 Feb 2010

Alexander Oxford said the following about Aston Hotel:

Our stay at the Aston was fantastic, well worth the money. The staff were very friendly and helpful. the food was delicious and we will definately be booking again.

BEDROOMS _ 8 / 10
SERVICE _ 7 / 10
FOOD _ 10 / 10
 
STAYED _ 13 Feb 2010

A guest said the following about Aston Hotel:

third visit to hotel, rooms very good,food excellent but dinner service first night very very slow. Waited 1 hour for starters, no bread rolls given to our table, we had to ask and no ice bucket for wine, although everyone else seemed to get one with their white wine around us. This was not their usual excellent service.

BEDROOMS _ 10 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 12 Feb 2010

Stuart McNicoll said the following about Aston Hotel:

Our stay at the Aston was lovely. The staff were all really nice and even when the Saturday evening (13/2/10) turned into a nightmare (for them!) they did try to keep smiling. Thanks to Paul we resolved the problem there and then and hopefully the kitchen will learn from the mistakes of that night and keep the staff informed of their situation. Well done we will be back!

BEDROOMS _ 10 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 12 Feb 2010

Ray Dillon said the following about Aston Hotel:

Stayed for a weekend in February which coincided with Valentine's holiday. The location and surroundings of the hotel are first class, set in 100 acres of beautiful gardens and Victorian buildings. Could not fault the superior room which was spacious, well appointed and with a large bathroom with power shower. Despite being on the ground floor adjacent to an access corridor and lift, it was extremely quiet. Staff were very attentive and were always on hand without being intrusive. Food was very good, freshly prepared, well presented and plenty of it! Dinner on the Saturday night was very busy and there was an inevitable delay in service. As we were there to relax, this did not matter. If there was any point on which to be really, really picky about, it was that the white wine was not chilled prior to service. But hey, if that's the only 'fault' I'll take that ANYTIME!! All in all, an extremely relaxing time in a very welcoming small hotel.

BEDROOMS _ 10 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 12 Feb 2010

Christopher Lynch said the following about Aston Hotel:

Really enjoyed our stay, excellent value, would not hesitate to book again or to recommend to a friend.

BEDROOMS _ 10 / 10
SERVICE _ 8 / 10
FOOD _ 8 / 10
 
STAYED _ 13 Jan 2010

Hilda Todd said the following about Aston Hotel:

Very good

BEDROOMS _ 10 / 10
SERVICE _ 10 / 10
FOOD _ 9 / 10
 
STAYED _ 1 Jan 2010

catriona Innes said the following about Aston Hotel:

This is a excellent hotel in lovely grounds. The staff are very efficient, food tasty and bedrooms very comfortable. Have stayed 8 times since it opened at the end of 2006 and hope to return soon. Value for money you could not get better.

BEDROOMS _ 9 / 10
SERVICE _ 9 / 10
FOOD _ 10 / 10
 
STAYED _ 27 Dec 2009

C Pearman said the following about Aston Hotel:

We had a lovely break at this hotel, it is set in beautiful grounds and the Hotel itself is lovely, the staff were very nice and the food was exceptionally good. We would definately go back. The ony criticism we have is that one of out party was disabled and in his disabled room the telephone was at the other side of room which was no use at all. A review of the disabled rooms from a disabled person view might be a good idea. Apart from that we had a fabulous time. Highly recommend this hotel.

BEDROOMS _ 9 / 10
SERVICE _ 9 / 10
FOOD _ 9 / 10
 
STAYED _ 19 Dec 2009

john wyllie said the following about Aston Hotel:

stayed in this hotel many times and is 1st class made welcome all the time

BEDROOMS _ 8 / 10
SERVICE _ 10 / 10
FOOD _ 7 / 10
 
STAYED _ 4 Dec 2009

A guest said the following about Aston Hotel:

Overall our stay at the Aston Hotel was good. We were on the ground floor and thought that we may experience noise from outside / other guests - this was not the case. The hotel was clean and tidy.

BEDROOMS _ 10 / 10
SERVICE _ 10 / 10
FOOD _ 9 / 10
 
STAYED _ 1 Dec 2009

THOMAS BOYLE said the following about Aston Hotel:

Had a lovely stay at the Aston from 1st to 5th December, excellent customer service especially in the restuarant had a lovely room with bath and shower, I am a wheelchair user and the Aston was perfect for me, looking forward to returning next year

BEDROOMS _ 7 / 10
SERVICE _ 5 / 10
FOOD _ 6 / 10
 
STAYED _ 16 Nov 2009

Andrew Field said the following about Aston Hotel:

Generally happy with out stay but white wine to table not chilled for 2 nights running

BEDROOMS _ 10 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 30 Oct 2009

James Dempsey said the following about Aston Hotel:

My wife and I and my two friends had a weekend at the Aston hotel from the 30th oct to the 1st Nov, and the weekend was very good. Everything about the hotel could not be faulted.

BEDROOMS _ 8 / 10
SERVICE _ 8 / 10
FOOD _ 8 / 10
 
STAYED _ 16 Sep 2009

Mary Kelso said the following about Aston Hotel:

Hotel was very nice. Room had everything we required and was very comfortable. Food was also very good. Service on the first night was poor in the restaurant due to a lack of staff. Vastly improved on the second night.

BEDROOMS _ 10 / 10
SERVICE _ 9 / 10
FOOD _ 8 / 10
 
STAYED _ 14 Jul 2009

A guest said the following about Aston Hotel:

Very relaxed and comfortable hotel. Great location just on the outskirts of the town, but with a handy bus service, as parking in Dumfries can be a problem. Enjoyed our break very much, will stay in the hotel again.

BEDROOMS _ 9 / 10
SERVICE _ 8 / 10
FOOD _ 9 / 10
 
STAYED _ 15 Jun 2009

A guest said the following about Aston Hotel:

Very welcoming and friendly staff. Everything was very good and we enjoyed our stay in all respects. One point at breakfast time which could be improved on was staff making sure all requirements (butter, marmalade/jams, tea plates and cutlery) on the table are replenished before seating further people for their breakfast. Also we were shown to a table by one member of staff, only to find that the other member of staff had already alloted that table to another couple who were temporarily at the buffet bar which caused some embarrasment for us, as the other couple returned and told us in no uncertain terms that we had to wait to be seated at a table which of course we had done unknown to them.

BEDROOMS _ 9 / 10
SERVICE _ 9 / 10
FOOD _ 9 / 10
 
STAYED _ 17 Apr 2009

john wyllie said the following about Aston Hotel:

most pleasent weekend staff and hotel excellent

BEDROOMS _ 10 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 17 Apr 2009

A guest said the following about Aston Hotel:

We had a lovely stay. The service was very good and staff very helpful. We upgraded to an executive room for a bit more space and weren't dissappointed. The evening meal menu had a good selection of options including vegetarion. The food itself was well presented and tasted great. We would reccomend this hotel to others and will definately come again.

BEDROOMS _ 10 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 10 Apr 2009

Fred Brodie said the following about Aston Hotel:

One of the best hotel experiences for a short break ever. Wonderful surroundings - top rate accomodation,food and excellent professional yet friendly service from a great staff.

BEDROOMS _ 8 / 10
SERVICE _ 8 / 10
FOOD _ 8 / 10
 
STAYED _ 30 Mar 2009

A guest said the following about Aston Hotel:

Clean, friendly hotel, food was excellent. Will definately return.

BEDROOMS _ 7 / 10
SERVICE _ 8 / 10
FOOD _ 7 / 10
 
STAYED _ 27 Mar 2009

Sandra Goldie said the following about Aston Hotel:

Overall, very pleasant stay. Staff very welcoming and helpful. Only criticism is that within the DBB, the wine was not included in the daily dinner allowance. This was not pointed out to us at the time, so we incurred additional costs we did not expect. The allowance should be all-inclusive of food and drink. Our room had only one light which worked, most of the lamps needed new batteries

BEDROOMS _ 10 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 21 Mar 2009

A guest said the following about Aston Hotel:

we had an excellent stay at this hotel,beautiful setting, hotel reception staff were most helpful and very welcoming,however the waiting staff at breakfast could have been a bit more accomodating, but this would not deter us from returning again

BEDROOMS _ 7 / 10
SERVICE _ 8 / 10
FOOD _ 7 / 10
 
STAYED _ 14 Feb 2009

Karen Shearer said the following about Aston Hotel:

The hotel was very nice and the staff, especially at the front desk were great. The food was good not special but good. Best breakfast at a hotel in ages.

BEDROOMS _ 8 / 10
SERVICE _ 10 / 10
FOOD _ 9 / 10
 
STAYED _ 7 Feb 2009

A guest said the following about Aston Hotel:

Great hotel, excellent value for money, we would recommend this hotel and will certainly be going back again

BEDROOMS _ 7 / 10
SERVICE _ 8 / 10
FOOD _ 7 / 10
 
STAYED _ 28 Jul 2008

A guest said the following about Aston Hotel:

Brilliant, thank you. The hotel had the best ever shower I have ever had in a hotel! Thank you, will come again

BEDROOMS _ 8 / 10
SERVICE _ 9 / 10
FOOD _ 8 / 10
 
STAYED _ 24 Jul 2008

A guest said the following about Aston Hotel:

This was our third stay at the Aston (Dumfies). Room size and clenliness excellent. Food of a good standard and reasonably priced. Location fabulous within the tranquil surroundings of the Crichton. The staff as ever were friendly and helpful.

BEDROOMS _ 7 / 10
SERVICE _ 9 / 10
FOOD _ 10 / 10
 
STAYED _ 20 Jul 2008

A guest said the following about Aston Hotel:

The Hotel is easy to find, Staff very obliging and helpful, Foodwas first class

BEDROOMS _ 6 / 10
SERVICE _ 10 / 10
FOOD _ 5 / 10
 
STAYED _ 24 Jun 2008

A guest said the following about Aston Hotel:

Really good rooms in a modern block behind an older house where the reception, bar and restaurant are situated. Set in lovely landscaped gardens (part of the Crichton estate) that are open to the public. A lovely peaceful setting with great views. The restaurant was the weak point - maybe they were just trying too hard. Quite expensive and not that great, but the view is wonderful. We'd definitely stay here again.

BEDROOMS _ 10 / 10
SERVICE _ 8 / 10
FOOD _ 7 / 10
 
STAYED _ 20 May 2008

A guest said the following about Aston Hotel:

Modern hotel is lovely quiet location, 1 mile from town (£3 taxi). On an esteate with plenty of walking areas Friendly staff, spacious room, spotless with fab shower, largest and most comfortable king size bed I have ever slept in. Didn't use the restaurant except for breakfast, which was spot on, and yes got toast Free WiFi. Overall excellent!!!! Upgraded to executive room but at £89 inc breakfast, best hotel value for years. I will be back!

In response, Aston Hotel said the following:

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BEDROOMS _ 10 / 10
SERVICE _ 7 / 10
FOOD _ 5 / 10
 
STAYED _ 9 Apr 2008

A guest said the following about Aston Hotel:

I stayed at the Aston for one night in early April 2008 (business trip). The reception staff were very friendly and helpful. The Aston Hotel is very bright, modern and comfortable. The room was extremely well appointed, with lovely fixtures and fittings, and a HUGE double (King-sized? Emperor-sized?!!) bed. The bathroom was excellent too: very bright spacious and modern. The one thing that let the Aston down somewhat was breakfast in the restaurant: the pot of tea was served cold, toast likewise. Also, the tables weren’t cleaned away as quickly as they could have been. And tables were re-set without having been fully cleaned for the next guest/s. The impression I got was that the restaurant was understaffed; there appeared to be only two waiting staff on the morning I was there, and this seemed to be the reason for the poor service. This took the edge off an otherwise excellent stay. Overall, however, the Aston provides great value for money, and as such is to be recommended.

BEDROOMS _ 10 / 10
SERVICE _ 10 / 10
FOOD _ 8 / 10
 
STAYED _ 22 Mar 2008

A guest said the following about Aston Hotel:

Bedrooms are in a smart new wing at the back of the old sandstone main building. Superb Room,6ft wide comfortable double bed. Quality toiletries and tea tray. Great Power Shower . Excellent evening meals and great breakfasts. Good service. Would recommend this hotel,ask for a room looking over the gardens,stunning views on that side. DBB rate good value

BEDROOMS _ 10 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 18 Feb 2008

A guest said the following about Aston Hotel:

We stayed at the Aston on recommendation from friends. The location was lovely being in a parkland setting with views to the distant hills. We received a friendly and efficient welcome on arrival, our room was spacious, very well appointed and spotlessly clean. Both Dinner and Breakfast were very good.The choice was excellent, dishes were beautifully presented and cooked to perfection. One aspect we were especially impressed with was the sight of the Immaculately dressed Hotel Manager regularly checking all aspects of service were running smoothly. We will return

BEDROOMS _ 10 / 10
SERVICE _ 10 / 10
FOOD _ 9 / 10
 
STAYED _ 4 Feb 2008

A guest said the following about Aston Hotel:

My partner and i have stayed at this hotel twice now and have to say it is Fantastic.The Staff are extremely friendly,the rooms are very comfortable and the food in the Restaurant is very Tasty,along with the Traditional Scottish Hearty Breakfast that sets you up for the day.The setting of the Hotel and the surrounding grounds are very tranquil and pleasing on the eye.We stayed there last year ,and we were so pleased with everything about the Hotel that we booked 50 guests to stay for two nights in January to attend our Civil Ceremony......now would anyone book 50 friends and relatives in to stay somewhere that was not good?Exactly the answer is NO!The staff are relaxed,calm yet extremely professional at all times,staying at this Hotel is a MUST when you are in Dumfries.A great job by all the staff,special mention to Elaine the Sales Manager who is professional and adorable.

BEDROOMS _ 10 / 10
SERVICE _ 8 / 10
FOOD _ 9 / 10
 
STAYED _ 30 Jan 2008

A guest said the following about Aston Hotel:

Stayed for one night BB&D whilst travelling upto Loch Lomond. Excellent Hotel. Room & food of a very high standard. Staff very helpful & friendly. Highly recommended on all aspects

In response, Aston Hotel said the following:

Thank you for your kind comments