BEDROOMS _ 5 / 10
SERVICE _ 8 / 10
FOOD _ 8 / 10
 
STAYED _ 24 May 2010

David Howie said the following about Waterside Hotel:

the beding & towels & room were spotless. The decor could really do with a revamp. Over all we had a pleasant stay & would stay there again.

BEDROOMS _ 6 / 10
SERVICE _ 8 / 10
FOOD _ 8 / 10
 
STAYED _ 13 May 2010

Danny Watson said the following about Waterside Hotel:

good hotel in an excellent location.

BEDROOMS _ 8 / 10
SERVICE _ 6 / 10
FOOD _ 4 / 10
 
STAYED _ 2 May 2010

A guest said the following about Waterside Hotel:

Bedroooms were ok. Clean, but a little cramped, and could have done with more drawer space than that available in the two bedside cabinets. We dined in the restaurant on our first night there, but it was very noisy until a group at the next table were asked to go through to the lounge with their drinks. Cooked breakfast was a bit of a disappointment, being rather bland. We had dined in this restuarant a year ago, and thought it was good. It seems to have deteriorated since then which is a shame. We had planned on meeting friends and having them dine with us there, but plans were quickly changed and we used a nearby Italian restaurant instead. On the positive side, all staff were friendly and attentive, but all considered, we probably won't return.

BEDROOMS _ 9 / 10
SERVICE _ 9 / 10
FOOD _ 3 / 10
 
STAYED _ 29 Apr 2010

Catherine Duncan said the following about Waterside Hotel:

Disappointing breakfasts. Portion sizes verging on frugal and choices were limited. Not a patch on previous visits to this hotel.

BEDROOMS _ 9 / 10
SERVICE _ 9 / 10
FOOD _ 7 / 10
 
STAYED _ 9 Apr 2010

james mckenna said the following about Waterside Hotel:

beautiful river-facing room,(room104)very friendly and helpful staff,and a terrific deal through "Classicbritain"

In response, Waterside Hotel said the following:

Glad to hear repeated positive comments regarding our friendly & helpful staff - they love hearing guests positve reviews. thank you

BEDROOMS _ 10 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 7 Apr 2010

A guest said the following about Waterside Hotel:

the classic britain rates made this the bargain of the century and it would be good value at the "normal" prices. location is also excellent.

BEDROOMS _ 7 / 10
SERVICE _ 9 / 10
FOOD _ 10 / 10
 
STAYED _ 6 Apr 2010

HAZEL KIDD said the following about Waterside Hotel:

Thoroughly enjoyed our stay.Very pleasant staff.Excellent food and brilliant location.Would stay again.

BEDROOMS _ 8 / 10
SERVICE _ 9 / 10
FOOD _ 8 / 10
 
STAYED _ 1 Apr 2010

George Ian Caldwell said the following about Waterside Hotel:

This is our 3rd visit to the Waterside Hotel. It is an excellent place to stay in a stunningly beautiful position overlooking the river Ness and within walking distance of all amenities. Ian & Sheila Caldwell

BEDROOMS _ 8 / 10
SERVICE _ 9 / 10
FOOD _ 8 / 10
 
STAYED _ 30 Mar 2010

Graham Annan said the following about Waterside Hotel:

We had a very pleasant stay again at the Waterside, it's always a pleasure to come back to this or any of your other hotels we used in the past.

BEDROOMS _ 8 / 10
SERVICE _ 8 / 10
FOOD _ 9 / 10
 
STAYED _ 26 Mar 2010

Pauline Black said the following about Waterside Hotel:

The noise levels from the function room below was unbelievable. i had read this in earlier reviews but must admit it has to be heard to be believed. the hotel should advise guests of this on booking in.

BEDROOMS _ 8 / 10
SERVICE _ 10 / 10
FOOD _ 9 / 10
 
STAYED _ 1 Mar 2010

A guest said the following about Waterside Hotel:

Wouldn't stay anywhere else when in Inverness. Staff are always friendly and helpful. Food always excellent but they could do with varying the Dinner menu now and again.

BEDROOMS _ 8 / 10
SERVICE _ 7 / 10
FOOD _ 8 / 10
 
STAYED _ 13 Feb 2010

A guest said the following about Waterside Hotel:

Enjoyed our stay, clean comfortable hotel and room although a busy hotel for functions which left bar and reception unstaffed at times. DBB menu limited to 4 choices so don't stay more than this.

BEDROOMS _ 8 / 10
SERVICE _ 8 / 10
FOOD _ 8 / 10
 
STAYED _ 3 Feb 2010

A guest said the following about Waterside Hotel:

.

BEDROOMS _ 10 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 4 Dec 2009

A guest said the following about Waterside Hotel:

every.thing.was.perfect

BEDROOMS _ 10 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 29 Nov 2009

Alice Falconer said the following about Waterside Hotel:

No complaints whwt so ever. Food was excellent.

BEDROOMS _ 10 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 21 Nov 2009

R Williamson said the following about Waterside Hotel:

We enjoyed our stay at the waterside hotelvery much i would recommend it to our friends. Staff was so friendly and the food was great also our room was lovely overlooking the river.

BEDROOMS _ 8 / 10
SERVICE _ 9 / 10
FOOD _ 8 / 10
 
STAYED _ 20 Nov 2009

Carol Speirs said the following about Waterside Hotel:

Thoroughly enjoyed our stay. We have had a brief stay at the Waterside before for a wedding. Very helpful and polite staff. Thankyou

BEDROOMS _ 9 / 10
SERVICE _ 6 / 10
FOOD _ 10 / 10
 
STAYED _ 20 Nov 2009

Alastair Ian Campbell said the following about Waterside Hotel:

excellent food, service could have been better in resturant, but staff very frendly and hotel in a beatifull setting

BEDROOMS _ 6 / 10
SERVICE _ 9 / 10
FOOD _ 10 / 10
 
STAYED _ 20 Nov 2009

MARGARET HOLMES said the following about Waterside Hotel:

We had a lovely stay at the Waterside Hotel Inverness. The twin room was adequate do not know if it was upgrade or not. Food was excellent. Staff lovely and friendly. One of best hotels we have stayed in. Will certainly be back.

BEDROOMS _ 10 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 19 Nov 2009

K Campbell said the following about Waterside Hotel:

Had a wonderful time at the Waterside hotel,the staff were very good .The hotel was emacculate food terrific .

BEDROOMS _ 9 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 18 Nov 2009

David Aikman said the following about Waterside Hotel:

Lovely place, lovely people, lovely food. Would like to go back there!

BEDROOMS _ 5 / 10
SERVICE _ 9 / 10
FOOD _ 9 / 10
 
STAYED _ 17 Nov 2009

James Tracey said the following about Waterside Hotel:

The break was great. Only comment we would like to make was that you had stated we would receive a free upgrade of room but this did not happen. When this was raised with the hotel they said this was only subject to availability. The room was adequate but could have been better. The hotel staff were excellent throughout and the food was great and the hotel had a lovely atmosphere.

BEDROOMS _ 9 / 10
SERVICE _ 9 / 10
FOOD _ 10 / 10
 
STAYED _ 16 Nov 2009

A guest said the following about Waterside Hotel:

The food was excellent and the choice for breakfast extensive but we would have preferred to have more choice for the main course for dinner as it was from 4 items - chicken, fish, pasta or pork - it would have been good to be able to also have the choice of beef or perhaps fish cooked in a sauce. Having said this the smoked haddock fishcakes as a starter were excellent as was the rest of the food it's just that more choice would have been welcomed.

BEDROOMS _ 4 / 10
SERVICE _ 5 / 10
FOOD _ 3 / 10
 
STAYED _ 13 Nov 2009

john mcrobbie said the following about Waterside Hotel:

STAYED FOR 3 NIGHTS BETWEEN 13TH & 16TH NOV 2009 ON 2NIGHTS DBB RATES.VERY LIMITED MEAL CHOICES ON THE RESIDENTS MENU HOWEVER RESTAURANT OPEN TO NON RESIDENTS AND OTHER MENU MUCH MORE VARIED.REQUESTED ROOM WITH BATH BUT WAS SURPRISED TO LEARN HOTEL ONLY HAD 4 IN TOTAL AND NONE AVAILABLE

BEDROOMS _ 8 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 12 Nov 2009

Joseph Bancewicz said the following about Waterside Hotel:

Beautifully situated hotel with a wonderful river view from the dining room. Very cosy lounge bar. Rooms over the function room are not well sound insulated and if there is a band playing sleep will be difficult before it stops. However would still recommend this hotel as great value for money. Very close to the town centre and the Eden Court theatre and cinema complex.

BEDROOMS _ 10 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 7 Nov 2009

JOHN HOUSTON said the following about Waterside Hotel:

We had a townhouse room next door, room top class. staff extremely helpful and food amazing. Will definitely go back

BEDROOMS _ 7 / 10
SERVICE _ 7 / 10
FOOD _ 7 / 10
 
STAYED _ 4 Nov 2009

Elaine Graham said the following about Waterside Hotel:

I asked about the free upgrade but was'nt able to get as too busy, but the room was clean and lovely apart from overlooking a wall, could see the river if standing at the window at an angle. As previous comment tne menu is very restricted for dbb guests but what we did have was enjoyable the 3rd night we had the high tea ,would recomend. The location of the hotel is great right on the riverside and only few mins. walk from the town. There's a small lounge with open fire very relaxing place to sit after dinner.We would recomend this hotel and hope to go back again in the future.

BEDROOMS _ 4 / 10
SERVICE _ 6 / 10
FOOD _ 5 / 10
 
STAYED _ 29 Oct 2009

Hugh Millar said the following about Waterside Hotel:

We were supposed to get an upgrade but did not with no explanation other than they blamed Classic hotels

BEDROOMS _ 10 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 29 Oct 2009

ALBERT SHARP said the following about Waterside Hotel:

Had a lovely break at the Waterside nice room good food and pleasant staff.

BEDROOMS _ 9 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 28 Oct 2009

Elizabeth Docherty said the following about Waterside Hotel:

Waterside hotel is in an excellent position for the town centre. The staff were very friendly. The food was also excellent and beautifully presented. Would certainly go again.

BEDROOMS _ 6 / 10
SERVICE _ 6 / 10
FOOD _ 8 / 10
 
STAYED _ 26 Oct 2009

Kenneth Anderson said the following about Waterside Hotel:

Nice traditional hotel in an excellentlocation near the city centre on the banks of the Ness . Friendly efficient staff and excellent food.

BEDROOMS _ 9 / 10
SERVICE _ 8 / 10
FOOD _ 8 / 10
 
STAYED _ 23 Oct 2009

michael gilhooley said the following about Waterside Hotel:

my wife and i had a wonderful time at the waterside hotel.the location is perfect for the city centre and the staff were very pleasant and helful.will be back again soon if we can get another special offer.many thanks

BEDROOMS _ 8 / 10
SERVICE _ 9 / 10
FOOD _ 9 / 10
 
STAYED _ 23 Oct 2009

A guest said the following about Waterside Hotel:

Very nice visit. Management and all staff were very welcoming and efficient throughout our stay. Great Breakfast and Dinner was very nice with good menu.Bar Service excellent with good selection of beers, wines and whisky.

BEDROOMS _ 8 / 10
SERVICE _ 9 / 10
FOOD _ 8 / 10
 
STAYED _ 23 Oct 2009

A guest said the following about Waterside Hotel:

Really enjoyed our stay. The staff were really friendly. The whole hotel was spotlessly clean. The food was fantastic although maybe a bit too limited in choice when you are given a seperate menu as part of classic britain. I would rather have had access to the whole menu but be restricted to just 2 courses. On the whole though we really enjoyed our break and the central position of the hotel by the river definately made it more special.

BEDROOMS _ 10 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 22 Oct 2009

Nathaniel Marshall said the following about Waterside Hotel:

Excellent hotel, only one problem, there seemed to be a lack of communication between classicbritain and the hotel, i phoned classicbritain on the thursday 22nd to say my wife was ill and to tell the hotel we wouldnt be arriving till the friday, when we arrived they knew nothing about this and had us down for a no show otherwise, excellent weekend

BEDROOMS _ 8 / 10
SERVICE _ 8 / 10
FOOD _ 8 / 10
 
STAYED _ 19 Oct 2009

A guest said the following about Waterside Hotel:

well positioned,friendlystaff,good food,clean and tidy

BEDROOMS _ 7 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 13 Oct 2009

Robin Snaddon said the following about Waterside Hotel:

Room was of a good size and bed was excellent. Decor was in need of updating, however. Bathroom good. We were staying DBB and the dinner on both nights was excellent, albeit with a limited choice. Breakfast excellent.

BEDROOMS _ 9 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 13 Oct 2009

Iris Befveridge said the following about Waterside Hotel:

Really liked this Hotel, staff were very friendly & efficient made stay at Hotel a very enjoyable experience. Food was of a high standard and servise was very professional would definately stay again in the future. Mr. & Mrs. A Beveridge

BEDROOMS _ 9 / 10
SERVICE _ 9 / 10
FOOD _ 10 / 10
 
STAYED _ 9 Oct 2009

A guest said the following about Waterside Hotel:

We were given a very small room in the townhouse which we rejected, we were moved to the main hotel and given a room over the function suite, we were kept awake until the funtion finsihed at 1.00am The receptionist very kindly moved us to a larger room in the townhouse the next morning and we had a very good week-end at the Waterside.

BEDROOMS _ 7 / 10
SERVICE _ 6 / 10
FOOD _ 8 / 10
 
STAYED _ 9 Oct 2009

A guest said the following about Waterside Hotel:

Overall enjoyed our stay, but small details let the experience down: limited reception cover even though keys had to be handed in; service in restaurant could be improved - not given wine list, queries with bill, staff unavailable to pay bill. Room decor a little tired but rooms very clean and well serviced during our stay. Staff friendly. Overall good value for money using classic britain for booking. Would stay again.

BEDROOMS _ 6 / 10
SERVICE _ 6 / 10
FOOD _ 6 / 10
 
STAYED _ 19 Jun 2009

STUART FERRIER said the following about Waterside Hotel:

A GOOD HOTEL IN A GOOD LOCATION, CARPARK WAS CONVENIENT IN TOWN CENTRE. 6/10

BEDROOMS _ 8 / 10
SERVICE _ 5 / 10
FOOD _ 7 / 10
 
STAYED _ 6 Jun 2009

A guest said the following about Waterside Hotel:

BREAKFAST SERVICE WAS VERY SLOW, AND WE HAD TO ASK FOR PLATES AT THE BUFFET TABLE. OTHERWISE A GOOD HOTEL AND WE WILL RETURN THERE

BEDROOMS _ 7 / 10
SERVICE _ 9 / 10
FOOD _ 10 / 10
 
STAYED _ 10 Apr 2009

Roderick Mackenzie said the following about Waterside Hotel:

nice hotel,pleasant staff,enjoyed the stay

BEDROOMS _ 7 / 10
SERVICE _ 8 / 10
FOOD _ 9 / 10
 
STAYED _ 8 Apr 2009

A guest said the following about Waterside Hotel:

This was our second time at the Waterside Hotel. We were in a smaller room this time which was a bit disappointing. We could find no fault with the cleanliness of the room and bathrooom. Towels were changed daily if requested. The tv in the room only had the basic terrestrial channels. Most hotels now have Sky with a better choice of channels. Our only complaint about the room was that the pillows were a bit flat. They could have done with being replaced. Staff were helpful and friendly and the food was very good.

BEDROOMS _ 8 / 10
SERVICE _ 9 / 10
FOOD _ 9 / 10
 
STAYED _ 27 Mar 2009

D Cunningham said the following about Waterside Hotel:

my husband and I recently enjoyed a weekend break at the Waterside Inverness. The staff were first class, great food and a nice room. The only small criticism we have is with the shower room, very small, cold and some of the hooks were coming off the wall.

BEDROOMS _ 9 / 10
SERVICE _ 5 / 10
FOOD _ 8 / 10
 
STAYED _ 27 Mar 2009

Thomas Maguire said the following about Waterside Hotel:

We found the Waterside to be a very nice hotel, rooms were spacious and well equiped. The location which is right on the river is a bonus. Getting into the hotel car park can be a problem and on street parking during the day is pay on display. Overall we would recommend this hotel.

BEDROOMS _ 8 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 6 Mar 2009

MINNIE LAIRD said the following about Waterside Hotel:

Excellent service,staff very friendly. Would recommend to other people.

BEDROOMS _ 10 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 20 Jan 2009

Gerry Connolly said the following about Waterside Hotel:

very comfortable stay. spotlessly clean even though a little rebuilding work in progress to rooms fronting river. warm in the middle of winter. very pleasant staff and exellent value

BEDROOMS _ 10 / 10
SERVICE _ 10 / 10
FOOD _ 9 / 10
 
STAYED _ 29 Jun 2008

A guest said the following about Waterside Hotel:

Following quite a busy year already myself and the wife deceided to head north for a weekend away. When we arrived we were welcomed by the young chap on the desk and told everything we needed to know. As well as recommended the new theatre and retail park for things to do. Our room (115) was lovely, very spacious and decorated very tastefully. When we checked in we also received a free wine each voucher when eating in the restaurant, which we deceided to do on the Saturday night. Given that the place was packed service was still very good, and the food even better. All in all We would most definately be back as soon as the kids are on holidays.

BEDROOMS _ 7 / 10
SERVICE _ 7 / 10
FOOD _ 8 / 10
 
STAYED _ 25 Jun 2008

A guest said the following about Waterside Hotel:

I stayed here for one night on business as my usual hotel was fully booked.Rooms are pretty well decorated and clean. Hotel in excellent locationFood was good.

BEDROOMS _ 8 / 10
SERVICE _ 8 / 10
FOOD _ 7 / 10
 
STAYED _ 29 May 2008

A guest said the following about Waterside Hotel:

This was a very good hotel and highly recommended. The room was large,facilities good and breakfast great.

BEDROOMS _ 7 / 10
SERVICE _ 10 / 10
FOOD _ 7 / 10
 
STAYED _ 6 Mar 2008

A guest said the following about Waterside Hotel:

My husband, mother-in-law and myself had an overnight stay in the Waterside and it was great. The rooms were spotlessly clean, comfortable bed and lovely bedlinen. Slightly antiquated headboard and furniture, but all matched and again was spotlessly clean. The bathroom was modern, spotless and the shower excellent. Complimentary toiletries were of good quality. Squeaky floorboards could do with a nail or two!All staff were cheery and friendly with a very relaxed atmosphere. We would highly recommend the high tea, £9.45 for a good sized main course (great selection) and a cake stand of cakes (very olde worlde!) to finish washed down with tea or coffee.The breakfast again was of very high quality, cold buffet along with a selection of highland grill, kippers, porrage, etc. There was not a drop of grease on the plates of the highland grill. I almost didn't feel guilty about spoiling my diet!!!!!Very handy for shopping or Eden Court, both only 5 minutes walk away. We will definately return......

BEDROOMS _ 7 / 10
SERVICE _ 7 / 10
FOOD _ 7 / 10
 
STAYED _ 27 Feb 2008

A guest said the following about Waterside Hotel:

Good hotel - easy to find online and book, comfortable room, no major problems in parking. Good bar with decent whisky selection.

BEDROOMS _ 7 / 10
SERVICE _ 8 / 10
FOOD _ 9 / 10
 
STAYED _ 16 Dec 2007

A guest said the following about Waterside Hotel:

Very pleasant hotel in a lovely area. Breakfast very good.

BEDROOMS _ 7 / 10
SERVICE _ 9 / 10
FOOD _ 7 / 10
 
STAYED _ 12 Oct 2007

A guest said the following about Waterside Hotel:

The hotel is in a pleasant location overlooking the river Ness. Friendly staff. Room was a little cramped.

BEDROOMS _ 6 / 10
SERVICE _ 8 / 10
FOOD _ 7 / 10
 
STAYED _ 6 Oct 2007

A guest said the following about Waterside Hotel:

A good location right on the river Breakfast is served in an attractive dining room with a nice view, but the service was lazy - they'll bring your breakfast to your table but only then will they tell you to get up and retrieve your own butter or brown sauce from the next room.

BEDROOMS _ 6 / 10
SERVICE _ 6 / 10
FOOD _ 6 / 10
 
STAYED _ 3 Oct 2007

A guest said the following about Waterside Hotel:

I stayed at the Waterside for one night, at short-notice, in September. The room was clean and the bed comfy.

BEDROOMS _ 8 / 10
SERVICE _ 8 / 10
FOOD _ 7 / 10
 
STAYED _ 6 Sep 2007

A guest said the following about Waterside Hotel:

The hotel is in a delightful and peaceful location on the edge of town but only 5 minutes stroll to bars, restaurants etc.The food was so good however, we ate in the hotel every night.Room was clean and comfortable with regular fresh linen and good toiletries.Helpful and pleasant staff.Wine list very good and reasonably priced - but beer NOT ideal for a real ale drinker from Yorkshire!Found live music to entertain us nearby each evening.Highly recommended.