BEDROOMS _ 6 / 10
SERVICE _ 9 / 10
FOOD _ 9 / 10
 
STAYED _ 27 Aug 2010

Elizabeth Caddle said the following about Cairndale Hotel & Leisure Club:

Enjoyed break at Cairndale. Bedrooms quite noisy very creaky floorboards.

BEDROOMS _ 8 / 10
SERVICE _ 10 / 10
FOOD _ 8 / 10
 
STAYED _ 13 Aug 2010

A guest said the following about Cairndale Hotel & Leisure Club:

Exceptionally friendly and helpful staff. We liked the fact that you could choose to use your meal allowance in either of the two restaurants. Food was very good value for money. Although not great TV watchers, we felt the choice of channels available left a little bit to be desired.

BEDROOMS _ 0 / 10
SERVICE _ 0 / 10
FOOD _ 0 / 10
 
STAYED _ 8 Aug 2010

Alexander Grant said the following about Cairndale Hotel & Leisure Club:

We were very pleased with our visit to the Cairndale Hotel.The staff were very efficient,polite & friendly.

BEDROOMS _ 9 / 10
SERVICE _ 9 / 10
FOOD _ 9 / 10
 
STAYED _ 6 Aug 2010

john wyllie said the following about Cairndale Hotel & Leisure Club:

had a great weekend hotel staff 1st class, food,leisureclub,and Saturday concert very good.will be back

BEDROOMS _ 8 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 6 Aug 2010

DAVID GRUBB said the following about Cairndale Hotel & Leisure Club:

we had an excellent stay at the Cairndale, at the Michael Buble, and Robbie Williams Tribute weekend. The staff are all so friendly & Food could not be faulted, and the entertainment was great value, we will definately return

BEDROOMS _ 7 / 10
SERVICE _ 8 / 10
FOOD _ 8 / 10
 
STAYED _ 6 Aug 2010

Linda McLaughlin said the following about Cairndale Hotel & Leisure Club:

entertainment very good and well organised.

BEDROOMS _ 7 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 6 Aug 2010

Peter Woodward said the following about Cairndale Hotel & Leisure Club:

Very Nice

BEDROOMS _ 10 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 27 Jul 2010

A guest said the following about Cairndale Hotel & Leisure Club:

staff very helpful and very pleasant. food excellent.Room we had very clean.Good leisure facilities. Bar prices a bit steep.

BEDROOMS _ 7 / 10
SERVICE _ 0 / 10
FOOD _ 10 / 10
 
STAYED _ 16 Jul 2010

Nancy Hendry said the following about Cairndale Hotel & Leisure Club:

Bedroom was not of very high standard for an Executive suite. Bedroom looked tired and dated

BEDROOMS _ 9 / 10
SERVICE _ 8 / 10
FOOD _ 8 / 10
 
STAYED _ 22 May 2010

A guest said the following about Cairndale Hotel & Leisure Club:

The hotel staff were very freindly and helpfull and is in an ideal position for all amenities it would be very hard to complain.

BEDROOMS _ 9 / 10
SERVICE _ 8 / 10
FOOD _ 8 / 10
 
STAYED _ 22 May 2010

Michael Corrins said the following about Cairndale Hotel & Leisure Club:

Very good value for money, will consider booking again.

BEDROOMS _ 10 / 10
SERVICE _ 10 / 10
FOOD _ 0 / 10
 
STAYED _ 21 May 2010

Linda Brown said the following about Cairndale Hotel & Leisure Club:

Not The Best Hotel For Vegetarians

BEDROOMS _ 8 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 21 May 2010

B Sykes said the following about Cairndale Hotel & Leisure Club:

We enjoyed our stay immensely and the rooms, dinners and especially the breakfasts were first class. All the staff we came into contact with were very helpful and pleasant. The one critisism I have, which may seem petty, was, in the bar, the guiness was from cans and processed through a new system making it look like draught but certainly not tasting like it. I would think there would be many Irish people visiting the hotel and I wonder what they would think of it.

BEDROOMS _ 6 / 10
SERVICE _ 8 / 10
FOOD _ 8 / 10
 
STAYED _ 17 May 2010

Hazel Blackwell said the following about Cairndale Hotel & Leisure Club:

Hotel was fine although bedroom seemed a bit small in comparison to other hotels within your catalogue that my wife has previously stayed at. In addition, the room was extremely warm. The meals were very good but choice was a bit limited had your stay been of a longer duration. In general, enjoyed the hotel and the break.

BEDROOMS _ 9 / 10
SERVICE _ 9 / 10
FOOD _ 9 / 10
 
STAYED _ 15 May 2010

Andrew Sykes said the following about Cairndale Hotel & Leisure Club:

Could recommend this for anyone having a short break in the area. comfortable room, good food and efficient service.

BEDROOMS _ 9 / 10
SERVICE _ 9 / 10
FOOD _ 9 / 10
 
STAYED _ 30 Apr 2010

I Anderson said the following about Cairndale Hotel & Leisure Club:

My stay was terrific ,I will be looking f orward to returning next year cant complain about a thing excellent thanks

BEDROOMS _ 8 / 10
SERVICE _ 7 / 10
FOOD _ 6 / 10
 
STAYED _ 24 Apr 2010

A guest said the following about Cairndale Hotel & Leisure Club:

Clean and spacious - extremely good value for money. Reception staff were polite and attentive. Breakfast very busy but good selection to choose from and when free, staff were helpful.

BEDROOMS _ 8 / 10
SERVICE _ 7 / 10
FOOD _ 7 / 10
 
STAYED _ 24 Apr 2010

Joanne Ramsay said the following about Cairndale Hotel & Leisure Club:

Rooms clean and spacious. Breakfast quite busy and service a bit slow but choice of food was good

BEDROOMS _ 6 / 10
SERVICE _ 6 / 10
FOOD _ 6 / 10
 
STAYED _ 23 Apr 2010

M Milligan said the following about Cairndale Hotel & Leisure Club:

Good location to the town. Very helpful staff throughout. Menu could have had a broader choice. Priced well for a short break. Would recommend to friends.

BEDROOMS _ 9 / 10
SERVICE _ 9 / 10
FOOD _ 8 / 10
 
STAYED _ 20 Apr 2010

James McNicol said the following about Cairndale Hotel & Leisure Club:

Food was lovely, however we would've liked a different menu on our second night. This is the only minor fault we can think of as the hotel and food generally was fantastic and we would definitely recommend to friends.

BEDROOMS _ 9 / 10
SERVICE _ 9 / 10
FOOD _ 9 / 10
 
STAYED _ 12 Apr 2010

A guest said the following about Cairndale Hotel & Leisure Club:

have been many times before and we were glad to find it still offered good value for money. Housekeeping standards were excellent as were the dinners.Had huge concerns as to the early morning fire alarm and was very glad it was a false alarm as we were not comfortable with the lack of control and knowledge of the one person who was in charge.However staff fire training was held thereafter.

BEDROOMS _ 8 / 10
SERVICE _ 8 / 10
FOOD _ 7 / 10
 
STAYED _ 11 Apr 2010

Helen Byrne said the following about Cairndale Hotel & Leisure Club:

The Cairdale is a very comfortable hotel and the staff are helpful, courteous and friendly. We haven't yet tried the pool etc but will do so on our next visit.

BEDROOMS _ 4 / 10
SERVICE _ 7 / 10
FOOD _ 8 / 10
 
STAYED _ 11 Apr 2010

A guest said the following about Cairndale Hotel & Leisure Club:

The room was average, if it was "Best Available" as per your website,I am glad we did not get one of the others! The radiator was on full,the receptionist provided a fan and did her best to get it sorted but a maintenance man was unavailable on Sunday evening, but put it right on Monday morning. There was no food available after 2.30 on Sunday, unless we had the restaurant dinner (we could not do so as we were going out to a show at 7.30 therefore had to go across town for a pub meal) When we had the restaurant dinner, the food and service was excellent on the Monday 12th but while the meal was good on the next night the service was moderate at best.

BEDROOMS _ 8 / 10
SERVICE _ 9 / 10
FOOD _ 10 / 10
 
STAYED _ 10 Apr 2010

Lucy M Forbes said the following about Cairndale Hotel & Leisure Club:

We had a lovely stay but 2 of our children in a sofa bed made sleep a bit patchy. Food was excellent, though children's menu was a bit basic for older child, and service sometimes a bit slow (drinks forgotten twice) though others were lovely. Kids really enjoyed the pool, and changing rooms had the best hairdryer! Good value.

BEDROOMS _ 8 / 10
SERVICE _ 8 / 10
FOOD _ 8 / 10
 
STAYED _ 9 Apr 2010

john wyllie said the following about Cairndale Hotel & Leisure Club:

our second stay at the hotel, a pleasant stay rooms clean and comfortable,food very good staff helpful, will be returning again.

BEDROOMS _ 10 / 10
SERVICE _ 10 / 10
FOOD _ 9 / 10
 
STAYED _ 6 Apr 2010

A guest said the following about Cairndale Hotel & Leisure Club:

Excellent hotel, staff very helpful, would certainly recommend to friends and family.

BEDROOMS _ 6 / 10
SERVICE _ 8 / 10
FOOD _ 7 / 10
 
STAYED _ 6 Apr 2010

John Spowart said the following about Cairndale Hotel & Leisure Club:

Bedroom a bit "tatty" with a couple of stains on the carpet and wrinkles in the wallpaper. Bathroom was very good and very clean. Clothes storage not great with a wardrobe but no drawers. Room would have benefitted from an alarm radio. However did enjoy stay Waitresses at breakfast were pleasant and efficient and the food was generally good

BEDROOMS _ 5 / 10
SERVICE _ 8 / 10
FOOD _ 10 / 10
 
STAYED _ 3 Apr 2010

Lorraine Garden said the following about Cairndale Hotel & Leisure Club:

Bedroom and bathroom were basic and outdated but very clean. Robbie Williams & Michael Buble tribute act was great and worth seeing. Great selection of food for breakfast and the evening meals were great. Hotel in great location and Dumfries is a lovely place.

BEDROOMS _ 4 / 10
SERVICE _ 6 / 10
FOOD _ 5 / 10
 
STAYED _ 2 Apr 2010

A guest said the following about Cairndale Hotel & Leisure Club:

Been to this hotel many times in the past 5 years, took my mum and neice for a break but was a bit disappointed with room, bath was very grubby with black marks and scratched, room was ok

BEDROOMS _ 8 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 2 Apr 2010

A guest said the following about Cairndale Hotel & Leisure Club:

The staff were very friendly and made us feel welcome. The room was ok but smelled of chlorine as we were above the swimming pool.

BEDROOMS _ 7 / 10
SERVICE _ 2 / 10
FOOD _ 1 / 10
 
STAYED _ 27 Mar 2010

alan mc mahon said the following about Cairndale Hotel & Leisure Club:

At hotel for one night, kept awake until 00.15 due to noise from pa system below our room then awakened at 06.00 by two people having an argument which staff said would have been coming from staff quarters near us, argument went on until 07.30, e-mailed management got no reply, room was good but obviously wrong location in hotel, beware room 51. It was also impossible to get a drink at the bar at night prior to going out for a meal, there was a wedding on and a cabaret on which left a small bar area and about a dozen seats which were taken up by people waiting to go to the cabaret/evening reception. We ended up having to source a bar outwith the hotel but very few decent bars in the surrounding area. Breakfast was self service, food was kept in covered trays but luke warm and inedible unless you got it when it was replenished. Would I go back ? resounding NO

BEDROOMS _ 7 / 10
SERVICE _ 5 / 10
FOOD _ 10 / 10
 
STAYED _ 26 Mar 2010

C McGurk said the following about Cairndale Hotel & Leisure Club:

Did enjoyed our stay at The Cairndale, everything went very well until the Saturday evening when the lift broke down when we were in it. I realise that this was totally outwith the control of the hotel but I do think they could have done more for us. The button in the lift for the phone did not work and the alarm bell did not seem to bring anyone to our aid. I had to use my mobile phone to get in touch with the hotel. When someone did come to try and get us out they did not speak to us or let us know what was going on and it was not until we shouted down the lift shaft that they spoke to us! I do realise that the hotel was very busy that night but, even when we had been rescued it did not seem to be a very big deal to them. My sister, who was in the lift with me, is not very fit and had a great deal of trouble climbing out.

BEDROOMS _ 6 / 10
SERVICE _ 8 / 10
FOOD _ 8 / 10
 
STAYED _ 26 Mar 2010

A guest said the following about Cairndale Hotel & Leisure Club:

Enjoyed our stay at the Cairndale Hotel although they would benefit from having a residents lounge where you can sit in comfort and have a drink. We had to go out and find a local bar as they didn't start serving drinks till 6.30pm! Staff were very friendly especially restaurant manager and waiting staff. Shower in our room was very poor and could do with being updated. Room average but beds and pillows very comfortable. Leisure facilities first class. Would definitely go back and would recommend to others.

BEDROOMS _ 5 / 10
SERVICE _ 6 / 10
FOOD _ 0 / 10
 
STAYED _ 13 Mar 2010

A guest said the following about Cairndale Hotel & Leisure Club:

The hotel bar was closed for a private function - and the room we were given was directly above this. The music was so loud the floor to our room vibrated. we got fed up after midnight and went down and complained. the staff were helpful and found us another room at the other side of hotel. It was unfortunate this hadn't been thought of when allocating rooms.

BEDROOMS _ 10 / 10
SERVICE _ 9 / 10
FOOD _ 9 / 10
 
STAYED _ 12 Mar 2010

thomas thomson said the following about Cairndale Hotel & Leisure Club:

an excellent weekend i would recommend to anyone to visit this hotel

BEDROOMS _ 10 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 12 Mar 2010

M Barbour said the following about Cairndale Hotel & Leisure Club:

We had a two night stay, Fri/ Sat. The hotel is well situated, friendly and very good value for money. The food was excellent, particulalry on the Sat, most party nights it often feels like cook/chill, but not at the Cairndale. Well presented and varied. All the staff we met, hotel receptionist,Duty resturant manager(who always seemed to be there)and domestic staff, very pleasant and helpful

BEDROOMS _ 0 / 10
SERVICE _ 0 / 10
FOOD _ 0 / 10
 
STAYED _ 5 Mar 2010

irene ferguson said the following about Cairndale Hotel & Leisure Club:

My two friends and I had a very enjoyable week-end at the Cairndale. Everything was lovely and the food was exceptionally good for a hotel deal- the best we've had and we' go away regularly. Entertainment made the week-end a memorable occasion and we are considering going back soon.

BEDROOMS _ 7 / 10
SERVICE _ 8 / 10
FOOD _ 8 / 10
 
STAYED _ 5 Mar 2010

robert pate said the following about Cairndale Hotel & Leisure Club:

good food good entertainment plenty hot water in bathroom but low power on shower would stay again

BEDROOMS _ 10 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 2 Mar 2010

james oliver said the following about Cairndale Hotel & Leisure Club:

the first room i was offered was certainly not the best available as on my order form but after requesting a change it was fine,that is the only negative comment i can make everything else was first class.

BEDROOMS _ 8 / 10
SERVICE _ 9 / 10
FOOD _ 9 / 10
 
STAYED _ 28 Feb 2010

David Muir said the following about Cairndale Hotel & Leisure Club:

First bedroom allocated was small with the window overlooking a metal roof.The receptionist was most helpful and reallocated to a nice room with a lovely outlook. She also gave us a supplementary heater to boost the heating

BEDROOMS _ 7 / 10
SERVICE _ 7 / 10
FOOD _ 8 / 10
 
STAYED _ 27 Feb 2010

pauline irvine said the following about Cairndale Hotel & Leisure Club:

Very nice hotel. Staff very friendly. Bedrooms spacious and well decorated, family rooms good size.Food excellent.

BEDROOMS _ 8 / 10
SERVICE _ 6 / 10
FOOD _ 5 / 10
 
STAYED _ 19 Feb 2010

mary mclean said the following about Cairndale Hotel & Leisure Club:

enjoyed my stay

BEDROOMS _ 8 / 10
SERVICE _ 8 / 10
FOOD _ 9 / 10
 
STAYED _ 15 Feb 2010

W Clark said the following about Cairndale Hotel & Leisure Club:

We had a truly great time - the food was excellent, the staff were very friendly and efficient.

BEDROOMS _ 10 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 6 Feb 2010

sharon dobbie said the following about Cairndale Hotel & Leisure Club:

we had an absolulty fab time in the cairndale hotel. the staff couldnt be any more helpful and pleasant. our room was very plush and huge. our bath tub could fit 3 people in it easily. the leisure facilities where ok, looks bigger on the website than it already is but it was fine. food was excellent and it,s location was perfect for walking into town. definately would go back. (10/10)

BEDROOMS _ 7 / 10
SERVICE _ 7 / 10
FOOD _ 7 / 10
 
STAYED _ 22 Jan 2010

lorraine Graham said the following about Cairndale Hotel & Leisure Club:

Scottish night was a big disappointment finished very early at 21:30. Rooms where uncomfortably hot, did not receive upgrade due to renovations which we where not told about. Leisure facilities where very good. Reception staff most welcoming. overall enjoyed our stay.

BEDROOMS _ 5 / 10
SERVICE _ 8 / 10
FOOD _ 9 / 10
 
STAYED _ 18 Dec 2009

J McDonald said the following about Cairndale Hotel & Leisure Club:

HI spent 18th & 19th at the cairndale we booked the double tribute weekend food was great the band were good the room was very cold the fri tribute was in big hall was realy good but the sat tribute was in very small room we thout we had paid for the to big nights in the big hall everybody left the small room after dinner we were the only to left in it yours Mr M Macdonald PS Room freezing

BEDROOMS _ 9 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 4 Dec 2009

A guest said the following about Cairndale Hotel & Leisure Club:

Hi there, we had a very pleasant stay at this Hotel the entertainment was great & the leisure club was just what you needed after a day's shopping, the only thing I did not like was people standing at the doorway of the Hotel smoking when you have to walk through it to get out ,or in .That's all,We will go back again in the future.

BEDROOMS _ 9 / 10
SERVICE _ 9 / 10
FOOD _ 9 / 10
 
STAYED _ 4 Dec 2009

Marjorie Patrick said the following about Cairndale Hotel & Leisure Club:

We had a great weekend at this hotel. Entertainment first class food very good and facilities great. Extremely good value for money! We will be back.

BEDROOMS _ 10 / 10
SERVICE _ 10 / 10
FOOD _ 9 / 10
 
STAYED _ 1 Dec 2009

D Burt said the following about Cairndale Hotel & Leisure Club:

Excellent stay . Will not hesitate to return

BEDROOMS _ 6 / 10
SERVICE _ 8 / 10
FOOD _ 9 / 10
 
STAYED _ 16 Nov 2009

A guest said the following about Cairndale Hotel & Leisure Club:

Food excellent, both in terms of choice and value for money. Leisure club and gym also great. Staff very friendly and helpful. Bedroom OK, but spoiled by poor windows which were very draughty and nosiy in stormy weather leading to sleepless nights. New double glazing would help.

BEDROOMS _ 7 / 10
SERVICE _ 9 / 10
FOOD _ 9 / 10
 
STAYED _ 14 Nov 2009

Lorraine Miller said the following about Cairndale Hotel & Leisure Club:

We had a lovely stay at the Cairndale hotel despite there being a problem with the heating at the dinner dance and one of our party members having a problem with the heating in their room. The only thing I was very disappointed with was the fact that by booking BB&DD thought Classic Britian I ended up paying over £20.00 more than my brother who booked BB through Classic Britian but booked the DD seperated, it seems as though I have paid for a dinner dance for a one year old who did not eat anything!

BEDROOMS _ 9 / 10
SERVICE _ 9 / 10
FOOD _ 8 / 10
 
STAYED _ 12 Nov 2009

Linda McLaughlin said the following about Cairndale Hotel & Leisure Club:

Thoroughly enjoyed our break at the Cairndale hotel. Room nice, food good and facilities were great to!!

BEDROOMS _ 8 / 10
SERVICE _ 8 / 10
FOOD _ 7 / 10
 
STAYED _ 8 Nov 2009

Iain Firth said the following about Cairndale Hotel & Leisure Club:

Room was good but far too warm with no controls to alter. There was also nowhere to put the sponge or soap while showering which was annoying. The staff were generally good, friendly and helpful. We only had a choice of a la carte when we were there, which up to a point was fine but there was only a choice of 6-7 items which would have been restrictive if we had been there longer. On our second night they could not supply two chicken dishes. At breakfast we would have preferred individual pots of tea and coffee as the large communal ones were usually not very warm. It would also have been better to have had some fried eggs ready with the other items rather than have to order and wait for one. That said the food was generally good and presented well. Our stay was enjoyable with only these few niggles.

BEDROOMS _ 7 / 10
SERVICE _ 9 / 10
FOOD _ 8 / 10
 
STAYED _ 7 Nov 2009

A guest said the following about Cairndale Hotel & Leisure Club:

Helpful staff and good facilities within hotel. Large well fitted bedroom and ensuite, however mattress could have been better (sagged in middle).

BEDROOMS _ 7 / 10
SERVICE _ 7 / 10
FOOD _ 6 / 10
 
STAYED _ 3 Nov 2009

A guest said the following about Cairndale Hotel & Leisure Club:

Enjoyed our stay although only one restaurant being used not 2 as advertised. Dinner menu limited. Some of reception staff could be more friendly.

BEDROOMS _ 6 / 10
SERVICE _ 7 / 10
FOOD _ 8 / 10
 
STAYED _ 30 Oct 2009

Mhairi Hodge said the following about Cairndale Hotel & Leisure Club:

The food was lovely, room nice, but the prices of soft drinks was really expensive.

BEDROOMS _ 7 / 10
SERVICE _ 8 / 10
FOOD _ 8 / 10
 
STAYED _ 30 Oct 2009

Bernard McGoogan said the following about Cairndale Hotel & Leisure Club:

Short break at the hotel was enjoyable, however after dinner there was a lack of seating area in the reception lounge and there was no other lounge to sit in and relax.

BEDROOMS _ 2 / 10
SERVICE _ 6 / 10
FOOD _ 9 / 10
 
STAYED _ 24 Oct 2009

A guest said the following about Cairndale Hotel & Leisure Club:

They didn't have our booking when we arrived. They only had one double to offer us which they said was quite. It was with the window shut but the minute it was opened there was a generator running all night. The hotel was very hot. If that was an upgraded hotel room then I'm very sorry for the other guests.

BEDROOMS _ 5 / 10
SERVICE _ 6 / 10
FOOD _ 6 / 10
 
STAYED _ 23 Oct 2009

James Mann said the following about Cairndale Hotel & Leisure Club:

No bars open during the day except leisure club cafe.

BEDROOMS _ 7 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 23 Oct 2009

D Christie said the following about Cairndale Hotel & Leisure Club:

The bedrooms are a little old fashioned but are clean family rooms have plenty of space. food is excellent and very good value for money. prices of drink at bar wasn't over priced just average pub prices. leisure facilities were fantastic and clean. entertainment was a great night (beatles) then disco overall a great stay with all 7 in our party. Would definately recommend great for families as children are welcome to the entertainment

BEDROOMS _ 7 / 10
SERVICE _ 7 / 10
FOOD _ 5 / 10
 
STAYED _ 23 Oct 2009

Stephen Boyd said the following about Cairndale Hotel & Leisure Club:

hotel staff very good enjoyed my stay there first night dinner steak cooked rare, perfect, why chef sent out re cooked chips is beyond me?

BEDROOMS _ 7 / 10
SERVICE _ 8 / 10
FOOD _ 7 / 10
 
STAYED _ 21 Oct 2009

Alexander Brown said the following about Cairndale Hotel & Leisure Club:

Our stay at the Cairndale was very good. The staff were very helpful and polite. The evening meals were excellent but breakfast could have been a little better. Used the pool facilities which were good if a little jaded and in need of refreshing. OveraLL we all enjoyed our stay.

BEDROOMS _ 8 / 10
SERVICE _ 9 / 10
FOOD _ 9 / 10
 
STAYED _ 18 Oct 2009

A guest said the following about Cairndale Hotel & Leisure Club:

We all enjoyed our weekend very much.

BEDROOMS _ 9 / 10
SERVICE _ 9 / 10
FOOD _ 9 / 10
 
STAYED _ 18 Oct 2009

L Finnie said the following about Cairndale Hotel & Leisure Club:

The Cairndale Hotel and Leisure Club offered a very welcoming ambiance,efficient pleasant staff,with a good standard of decor throughout. We thoroughly enjoyed our three day stay, and would heartily recommend the Hotel to anyone. Linda Finnie and Alex Henderson.

BEDROOMS _ 7 / 10
SERVICE _ 8 / 10
FOOD _ 9 / 10
 
STAYED _ 13 Oct 2009

Steven Whyte said the following about Cairndale Hotel & Leisure Club:

Nice place. Good food. Decent rooms. Pity Dumfries doesn't have much going on.

BEDROOMS _ 7 / 10
SERVICE _ 7 / 10
FOOD _ 8 / 10
 
STAYED _ 9 Oct 2009

David Hughes said the following about Cairndale Hotel & Leisure Club:

This hotel break proved to be fairly good with the hotel facilities being to our liking. The leisure club was very good and not too busy when we visited. The rooms were basic even although we were seemingly upgraded to superior. The complimentry coffee/milk etc were not replaced for our second day, neither were any used toiletries. The room could have done with a small table which we missed. Some of the staff were dour, while others were very friendly. The food was good although they run out of haddock when we ordered at 8.000pm first night. Canapes to start and tablet with coffee were supplied first night with neither on the second night. Good choice at breakfast with evrything being hot and fresh. Not much room at the buffet tables when it waqs busy. Overall, a fairly good weekend which, with a few changes, could have been very good. Special praise some of the excellent dining room staff who were far more friendly than others.

BEDROOMS _ 7 / 10
SERVICE _ 8 / 10
FOOD _ 5 / 10
 
STAYED _ 6 Oct 2009

flora maciver said the following about Cairndale Hotel & Leisure Club:

first rooms accolocated not so good but rooms we stayed in were very good. leisure club excellent.staff were plesant and helpfull.

BEDROOMS _ 9 / 10
SERVICE _ 9 / 10
FOOD _ 9 / 10
 
STAYED _ 6 Oct 2009

steve taylor said the following about Cairndale Hotel & Leisure Club:

exellent hotel nice helpfull staff, loads of parking , great leisure club and near centre of dumfries

BEDROOMS _ 8 / 10
SERVICE _ 9 / 10
FOOD _ 10 / 10
 
STAYED _ 21 Aug 2009

Christina Fulton said the following about Cairndale Hotel & Leisure Club:

We had a lovely weekend at the Cairndale with our 2 grandchildren. Staff were very helpful especially for our grandson who is not yet 2. Leisure facilities were good kids enjoyed the pool.

BEDROOMS _ 8 / 10
SERVICE _ 8 / 10
FOOD _ 9 / 10
 
STAYED _ 21 Aug 2009

A guest said the following about Cairndale Hotel & Leisure Club:

Overall we enjoyed our stay only drawback was that we were above the banqueting suite and the music was too loud and fire alarm set off with smoke from the band.

BEDROOMS _ 7 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 21 Aug 2009

A guest said the following about Cairndale Hotel & Leisure Club:

Our stay at the cairndale was excellent.The staff were very friendly and efficient.I would certainly visit hotel again.

BEDROOMS _ 5 / 10
SERVICE _ 8 / 10
FOOD _ 7 / 10
 
STAYED _ 19 Aug 2009

James Edmond said the following about Cairndale Hotel & Leisure Club:

overall no real complaints,we were surprised to have been charged five pounds for two coffees after our evening meal considering we were d.b.b.this should have been in with the meal. this we thought was a bit mean.

BEDROOMS _ 8 / 10
SERVICE _ 10 / 10
FOOD _ 7 / 10
 
STAYED _ 11 Aug 2009

A guest said the following about Cairndale Hotel & Leisure Club:

a nice hotel, the bedroom was dated although we were told that the rooms are being refurbished,they are clean and comfortable. Meals in the hotel were ok, presented nicely but all our meals were over cooked. The staff were nice and helpful although one girl on reception was abrupt when she would not let us book in before 2pm. a nice hotel in a nice town.

BEDROOMS _ 10 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 11 Aug 2009

A guest said the following about Cairndale Hotel & Leisure Club:

My husband and i had a lovely time at the cairndale hotel, the bedroom was very roomy, the staff were so helpful and the food was good. The hotel is situated close to the town which was good, and the people of dumfries were really nice, i would gladly go back for another visit. Ellen and Brian Morrissey

BEDROOMS _ 7 / 10
SERVICE _ 9 / 10
FOOD _ 9 / 10
 
STAYED _ 7 Aug 2009

john wyllie said the following about Cairndale Hotel & Leisure Club:

our stay was very nice food was top class service was very good leisure club was very good as well only complaint was our bedroom(53) was above the entrance for the wedding on the saturday night the noise was very loud until after 1am

BEDROOMS _ 10 / 10
SERVICE _ 7 / 10
FOOD _ 7 / 10
 
STAYED _ 7 Aug 2009

Susan Harper said the following about Cairndale Hotel & Leisure Club:

We enjoyed 2 nights Dinner B & B! Staff were very warm and friendly.Dinner in the dining room was excellent and although food in the bistro was fine and staff were helpful the place lacked any atmosphere-this was surprising since it was 8pm on a Friday night.

BEDROOMS _ 8 / 10
SERVICE _ 9 / 10
FOOD _ 10 / 10
 
STAYED _ 7 Aug 2009

June Miller said the following about Cairndale Hotel & Leisure Club:

We had a wonderful weekend at Cairndale Hotel Dumfries, I honestly could not fault anything, the rooms were lovely, comfortable and spotless and the food was gorgeous. All the staff were very very friendly. I would not hesitate to go to this hotel again and would definitely recommend it. also the staff at Classic Britain were first rate and very helpful and we got a fantastic deal so I would definitely use them again

BEDROOMS _ 8 / 10
SERVICE _ 9 / 10
FOOD _ 9 / 10
 
STAYED _ 7 Aug 2009

SYDNEY QUINN said the following about Cairndale Hotel & Leisure Club:

We had an enjoyable time at the Cairndale. The staff were friendly, and the food was excellent. The upgraded bedroom was fine and the room was cleaned daily. We would certainly visit again.

BEDROOMS _ 6 / 10
SERVICE _ 8 / 10
FOOD _ 8 / 10
 
STAYED _ 7 Aug 2009

Raymond Hill said the following about Cairndale Hotel & Leisure Club:

As a group we all enjoyed our stay at this hotel. Very good value for money we were not expecting a high standard but were pleasantly surprised. Hotel is a bit tired but all staff were curtious.

BEDROOMS _ 5 / 10
SERVICE _ 9 / 10
FOOD _ 9 / 10
 
STAYED _ 7 Aug 2009

L Cooper said the following about Cairndale Hotel & Leisure Club:

Staff in the restaurant & hotel in general all very pleasant and helpful. We had a lovely stay and would definetly consider booking again at the Cairndale if visiting the Dumfries area.

BEDROOMS _ 6 / 10
SERVICE _ 9 / 10
FOOD _ 10 / 10
 
STAYED _ 7 Aug 2009

Michele Graham said the following about Cairndale Hotel & Leisure Club:

Enjoyed our stay at the Cairndale, which has a prime location for accessing local amentities. Staff very attentive, food was excellent.

BEDROOMS _ 5 / 10
SERVICE _ 5 / 10
FOOD _ 4 / 10
 
STAYED _ 4 Aug 2009

Janis Kennedy said the following about Cairndale Hotel & Leisure Club:

My husband and I stayed at the Cairndale two years ago and very much enjoyed the hotel, therefore I decided to take my elderly mother there for three nights. Unfortunately this was not as good a stay. The hotel is starting to look very tired, the windows are filthy and the food was certainly not as good as before. There is a very small bar off the foyer which isn't exactly inviting and the only other area is the room they use for cabarets. This is large and rather dull and does not provide any atmosphere for people to sit in during the evenings. I must advise you here that I did fill in a questionnaire at the hotel and added that I did not want any negative answers re the hotel to reflect on staff who in the majority of cases were very helpful and friendly. I did use the leisure facilities and to be honest this is one of the few welcoming service areas of the hotel during the day, ie to get a coffee. I am sorry to be negative but feel that Classic Britain should be aware of how uninviting the bar area is and the general dinginess of the hotel at the moment. My husband and I always use Classic Britain fo weekend breaks and have visited the Buchanan Arms, the Crown at Wetherall and the hotel at Rhu and we have always come away with a good impression. I would be happy to answer any questions you may have on my comments. Janis Kennedy

BEDROOMS _ 5 / 10
SERVICE _ 10 / 10
FOOD _ 8 / 10
 
STAYED _ 27 Jul 2009

Archie Findlay said the following about Cairndale Hotel & Leisure Club:

pool was cold we reported it no change in temp if anything it was colder,room 53 bit dated,floor boards & bed very creaky.all staff very pleasent & helpful.menu on first night not good value,second night in seweny beans or some thing like that was excellent steaks very good again service staff exellent.

BEDROOMS _ 8 / 10
SERVICE _ 8 / 10
FOOD _ 10 / 10
 
STAYED _ 24 Jul 2009

Sarah Boyd said the following about Cairndale Hotel & Leisure Club:

We had a lovely weekend at the Cairndale Hotel. We took our 10 month old son with us and everyone was exceptionally nice and welcoming. The only problem was that the digital switch over had just happened and there were very little channels working on the TV which was not good when you were spending most of your evening in the room with a baby.

BEDROOMS _ 5 / 10
SERVICE _ 4 / 10
FOOD _ 2 / 10
 
STAYED _ 19 Jul 2009

A guest said the following about Cairndale Hotel & Leisure Club:

the food on the 2nd night had been microwaved or reheated

BEDROOMS _ 8 / 10
SERVICE _ 0 / 10
FOOD _ 8 / 10
 
STAYED _ 3 Jul 2009

A guest said the following about Cairndale Hotel & Leisure Club:

I think the service is terrible, i don't blame the staff as there training must have been limited. My husband booked this as an anniversary surprise but was dissapointed.We went to Reivers restaurant and the food was good but my husband ordered a steak (well done) which came out with blood oozing all over his plate..which would turn even the hardest of stomachs.We had to ask for a drink and then waited 10 mins before asking where it was, the wine was definetly not Stowells as advertised. The lager had no gas and had to say about that. The 2nd night we went to eat at Sawney Beans and the food was good but there was no gas in coke, the staff gave a 200ml bottle of coke with the promise they would return with a glass of coke as soon as gas was changed..yet to see it. On checkout i asked who i would complain to re the service and the receptionist is yet to ask me what the problem was. I have stayed at this hotel 3 or 4 years ago and would not return as it has gone downhill. I will definately remember this anniversary. Unhappy customer.

BEDROOMS _ 4 / 10
SERVICE _ 6 / 10
FOOD _ 2 / 10
 
STAYED _ 3 Jul 2009

A guest said the following about Cairndale Hotel & Leisure Club:

Very poor stay. this is the second time I have stayed at this hotel, the first being about eight years ago when I found the experience very pleasant. Whilst renovation has taken place on some rooms, the "upgraded" room we were allocated did not appear to be upgraded to me. the room itself very noisy at night (nightclub near the hotel) and we had to ask for a room change on the second day. I had to return my meal on the first night as steak we ordered was floppy and grey and very poorly cooked, - the hotel said that they had "had some trouble with the meat supplier" but this completely ruined the relaxation of the meal. On checking out the bill was wrong,overcharged by about £80, they had us down on a b/b deal when we had booked a dinner bed and breakfast offer. All in all not a good stay. You will note from your records that we have used your company many many times and my husband has asked me to ask for some money off vouchers to offset the experience (as we are pensioners whose every trip counts now)so that we can use them against another stay in the future for example at the Crown Hotel Wetherall which is just perfect I do hope you find my comments constructive, on the plus side the staff were very pleasant but the hotel/facilities/systems/restaurant needs a reminder that we all have choices and I will never book a stay at this hotel again. regards christine young tel 01389 754574

BEDROOMS _ 9 / 10
SERVICE _ 9 / 10
FOOD _ 9 / 10
 
STAYED _ 2 Jul 2009

John Moxey said the following about Cairndale Hotel & Leisure Club:

Both my wife and myself were delighted with our stay at the the Cairndale. The food, the welcome and staff attitude could not be bettered.

BEDROOMS _ 8 / 10
SERVICE _ 9 / 10
FOOD _ 9 / 10
 
STAYED _ 26 Jun 2009

Annie Buchan said the following about Cairndale Hotel & Leisure Club:

Our party thoroughly enjoyed our stary at Cairndale. The reception and dining staff were very helpful and efficient.

BEDROOMS _ 9 / 10
SERVICE _ 10 / 10
FOOD _ 9 / 10
 
STAYED _ 19 Jun 2009

James Ronald Burns said the following about Cairndale Hotel & Leisure Club:

we enjoyed our stay at the hotel and found everything to our satisfaction the staff were friendly and efficient and the meals and service very good.

BEDROOMS _ 8 / 10
SERVICE _ 8 / 10
FOOD _ 10 / 10
 
STAYED _ 2 May 2009

JAMES LAWSON said the following about Cairndale Hotel & Leisure Club:

We really enjoyed our break

BEDROOMS _ 8 / 10
SERVICE _ 8 / 10
FOOD _ 0 / 10
 
STAYED _ 26 Apr 2009

A guest said the following about Cairndale Hotel & Leisure Club:

enjoyed stay would go back for another visit

BEDROOMS _ 8 / 10
SERVICE _ 7 / 10
FOOD _ 7 / 10
 
STAYED _ 11 Apr 2009

Stewart D'Arcy said the following about Cairndale Hotel & Leisure Club:

we really enjoyed our stay and the staff were very friendly and helpful. I would certainly recommend this hotel to any of my friends in the future

BEDROOMS _ 9 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 6 Apr 2009

Paul Dudman said the following about Cairndale Hotel & Leisure Club:

Good service and great food. Leisure facilities recommended.

BEDROOMS _ 10 / 10
SERVICE _ 10 / 10
FOOD _ 10 / 10
 
STAYED _ 2 Dec 2008

A guest said the following about Cairndale Hotel & Leisure Club:

Had a lovely stay recently at the Cairndale in Dumfries. We were made to feel very welcome by the very helpful staff. Brilliant food and entertainment. Can't wait for a return visit.

BEDROOMS _ 8 / 10
SERVICE _ 8 / 10
FOOD _ 9 / 10
 
STAYED _ 17 Jul 2008

A guest said the following about Cairndale Hotel & Leisure Club:

Pleasently surprised at the quality of the hotel and facilities

BEDROOMS _ 8 / 10
SERVICE _ 8 / 10
FOOD _ 9 / 10
 
STAYED _ 6 Jul 2008

A guest said the following about Cairndale Hotel & Leisure Club:

I was very impressed with the friendly service received both at reception and in the restaurant. I had an updgraded room which was very nice and had everything I needed. The food at dinner and breakfast was super. All in all a very pleasant stay for an overnight business trip and great value.

BEDROOMS _ 7 / 10
SERVICE _ 8 / 10
FOOD _ 10 / 10
 
STAYED _ 27 Jun 2008

A guest said the following about Cairndale Hotel & Leisure Club:

Very comfortable room, the (vegetarian) meal I had in the restaurant was excellent, the swimming pool was great, and there was a friendly atmosphere.

BEDROOMS _ 8 / 10
SERVICE _ 8 / 10
FOOD _ 8 / 10
 
STAYED _ 19 May 2008

A guest said the following about Cairndale Hotel & Leisure Club:

Our room (#14) was a very spacious family room with all the facilities you might expect. The room and bathroom were both very clean. No complaints at all! The tariff includes free access to the Leisure Club which was greatly appreciated. The pool, which we had pretty much to ourselves, was warm and a good size. Again absolutely no complaints. Breakfast was a comprehensive self serve buffet with extra options that could be cooked to order (kippers etc.)....... Guess what, no complaints! Overall, I cant help thinking if this hotel was a little bit newer it would be operating with four stars.

BEDROOMS _ 8 / 10
SERVICE _ 6 / 10
FOOD _ 6 / 10
 
STAYED _ 5 May 2008

A guest said the following about Cairndale Hotel & Leisure Club:

I stayed here with my husband and two young children for a two-night break. The room was clean and well-furnished, and seemed recently decorated. It had a double bed, a single and a fold-out sofa bed, all of which were very comfortable. The bathroom was also clean and well-appointed, and there were signs telling you how to turn on the hairdryer and so on, but no sign about how to work the bath/shower mixer taps, with the result that my husband and I were both showered on when we tried to turn on the bath! That's my only complaint about the room, however. One of our party has mobility problems and the steps up to the front door made things difficult, although I saw that there was another door at the side, which was presumably accessible by wheelchairs or buggies. The pool in the leisure centre was very good and the kids loved it. The breakfast buffet was excellent for quality and choice, and the staff were all pleasant and attentive. I would definitely stay there again.