Mrs Pat McNeil from Scotland said the following on 11 Mar 2010:

Booked the Stotfield Hotel, Lossiemouth for an overnight break but we were so impressed we booked for another night. Our room was very good, a wee bit tired but spotless with fantastic views over the beach. However it was the staff and food that did it!!! Cannot praise the food highly enough - our evening meals were outstanding. Do not be put off by the 2 star rating, their service was excellent.

JEAN ARMSTRONG from kenmore hotel said the following on 7 Mar 2010:

fantastic time here. staff were very pleasant, absolutely no complaints with food, rooms or service. well recommended to friends.....jean

Kathleen Stewart from Dundee said the following on 4 Mar 2010:

I had unexpectedly to change my booking with Classic Britain and it was rearranged within hours of them receiving my e mail.
This is good service and I will have no hesitation in using this firm again. Thank you

Nicola Liddell from STIRLING said the following on 2 Mar 2010:

We booked with Classic Britain for 2 nights at the Isle of Glencoe hotel. It was a great break away. The room we were allocated to on arrival heating wasn't working and we were upgraded to a family room with a beautiful view. The food and staff were excellent as were the leisure facilities. Would definately book with C.B again.

Lorna Houston from North Ayrshire said the following on 26 Feb 2010:

Have used Classic Britain on various occasions and will continue to do so as there service, staff and deals are the best you can get. Have checked other websites and none of them can compete with C.B.
Came back from the Ballachulish Hotel a couple of weeks ago and was a bit disappointed that I was served cold food twice within a two day stay but this is quite obviously no fault of C.B. but the hotel itself. Left feedback at the hotel and mentioned this and have never heard anything from them even though they have my contact details!
This will not put me off using C.B. and have just booked another short break with them to go away to Isles of Glencoe and I know this is absolutely fabulous as have been variosu times now.

Jean tait from Biggar ML126PW said the following on 25 Feb 2010:

First time we have used Classic Britain & I found the site very easy to use.
We had to cancel because of inclement weather & re-book with no hassle. Now looking forward to our short break

Cecelia from Edinburgh said the following on 22 Feb 2010:

We've booked several times through Classic Britain on line and have found it easy to use, fast and efficient. The deals have all been excellent. This last time (19/21 Feb) the Dunalistair Hotel in Kinloch Rannoch gave us a beautiful room and wonderful food and all for considerably less than if booked through the hotel. A great service which we are recomemnding to friends and will use again. Thank you.

ANN CROWE from Regent Hotel, Oban said the following on 21 Feb 2010:

Sorry this is so long - there was so much wrong! We stayed 15/16 Feb '10, & experienced the MOST disappointing break ever 1/10: I would urge Classic Britain to distance themselves from this hotel until it is refurbished, their staff trained & focus to customer service & value for money given serious attention - to explain this -
The hotel public areas are very tired & need refurbishment urgently: the only nod to Art Deco is the hotel exterior & the wall clock in Reception.
1. 1st evening -8-20pm - At dinner No offer to take a drinks order, just an unchilled jug of water dumped on the table: jet propelled waiter, who didn't know his winelist, didn't offer to let us taste the wine: paid £4 extra for rump steak which was tiny, overcooked & dry. Roast potatoes were bullet-proof - had clearly been kept warm for a long time: carrots were cooked to a tasteless pulp, salmon tasted greasy & the waiter tried to clear before we had finished eating! - sweet was cold, & aging - pastry base very suspect. Waiter clearly wanted us out the dining room room ASAP, as he relaid tables around us.
1st morning - a pleasant room & comfortable bed, but shower wouldn't switch off - took 10 mins wrestling by husband. At reception we requested a plumber fix it.
2nd dinner: Starters OK Main course - lamb - dry, gravy- tasteless, vegetables had been simmering since October, croquettes were frozen & barely warmed; sweet was bought-in lemon meringue pie with stodgy lemon & very stale pastry, pouring cream - on the turn. The single waiter,( as in previous evening) was also Receptionist, Wine waiter, barman. We declined coffee.
I developed food poisoning over night (don't know cause & not accusing any one). The manager (Andy) said we coulld keep the room for 2 more hours aftercheckout time, 11am, to let me try & rest, which was very kind. he forgot, however to tell us there would be no water in our room - no loo, sink or shower !!! Great when you have acute gastric illness. Husband

B MCADAM from scotland said the following on 19 Feb 2010:

The staff at classic Britain are very very helpful my husband and I had to cancell our break three times due to family illness and CB staff were very nice & polite to us thanks again.

p.reid from liverpool said the following on 16 Feb 2010:

found online booking system easy and very helpful only downside when booking by mobile phone it takesan age to scroll through months better just to enter date

Joyce Henderson from Montrose said the following on 16 Feb 2010:

Found it very quick and easy to use, only problem you couldn't add any special requirements.

Jean Tait from Biggar said the following on 16 Feb 2010:

First time I've booked on line 7 found it quite simple

KateTanguc from Denny, Stirlingshire,Scotland said the following on 13 Feb 2010:

This is the second time I have booked with this site and may I say it is very easy to do so and there are always great deals available. I have searched many and this always comes up trumphs to be the cheapest and offering the best deals, well done I will most certainly stick with Classic Britain for future bookings, thank you so much.

Sophia Young from Paisley said the following on 12 Feb 2010:

It was only when I received email confirming booking that continental breakfast was mentioned. I feel it should be pointed out sooner, before booking is made.

Mrs J. Egerton said the following on 4 Feb 2010:

Brilliant website
booked in no time at all
Staff very pleasant and very hepful

Donna from Fife said the following on 1 Feb 2010:

We have used Classic Britain quite a few times now and get an excellent service each time. I have just made another booking and found that it was cheaper than anywhere else including the hotel itself! Carry on the good work!

Joseph Jardine from Kirkconnel , Scotland said the following on 30 Jan 2010:

Phoned booking fast,efficient,no time on
phone a lot of companies should learn from classicbritian

mr peter coyle from 6 brackendene houston, renfrewshire said the following on 30 Jan 2010:

excellent website, so easy to use even for a sen. cit. like me! will use your site in future

mrs A nn Milligan from dumfries scotland said the following on 24 Jan 2010:

Just came back for the Airth Castle Hotel my husband daughter son-inlaw and 4grandchildren their ages from 6years down to 2years old,we all had a brilliant and fantastic time there,all the staff were absolutely first class and very child friendly,there whole attitude towards adults and children alike are second to none.beautiful place and people, they all take a pride in what ever they do.will be back with family this year for definate.cant wait.Once again a big heartfelt thanku too you all.x

Mrs Pamela Everett from Erskine said the following on 18 Jan 2010:

Website really easy to use and have had quite a few good weekends in different hotels through Classic Britain. Would have no hesitation in recommending this site to anyone.

Mrs Jeanette MacRae from Dennyloanhead said the following on 17 Jan 2010:

Very fast and efficient reply to our booking

louise beattie from Glasgow said the following on 16 Jan 2010:

Great website - very easy to navigate and get the information you are looking for. Excellent, quick booking.

Jean McAulay from Brechin said the following on 12 Jan 2010:

Classic Britain is a great website & easy for making bookings.

Pearl Scott from Alexandria said the following on 11 Jan 2010:

had a lovely few days at the Station hotel. going back with five friends in august may not be the Hilton but friendly cheap and clean plenty of shops and dont need to drive as public transport is just at the door.

george e mitchell from Aberdeen said the following on 7 Jan 2010:

Dear Katie,
The service you have provided me with my booking has been first class. I would certainly recommend your company to all I know.If our stay at hotel is as good we will have a great time.Meanwhile may I wish you and all in your office a very Happy and Prosperous New Year. Cheers!
George

And a Happy and Prosperous New Year to you and your family as well.
Kind Regards
All at Classic Britain Hotels

Bobby Graham from Ayrshire said the following on 28 Dec 2009:

hanks to Classic Brittain, my partner and I have enjoyed many weekend breaks in 2009. have never had a problem in any of the hotels and always left feeling relaxed and recharged.I work in the travel business and spend a lot of my time in hotel rooms,but classic britain are always a cut above the rest

Maureen Grieve from Angus said the following on 23 Dec 2009:

This is just a wee note to say a very big Thank You for the holiday breaks we enjoyed so much this year!
We had a fabulous time at Kings Manor, Edinburgh at the beg of this month. The room was beautiful(thanks for the upgrade!), food delicious, leisure facilities superb and everyone there so friendly and helpful. The bus service into town was also a great bonus - a quick flash of our over 60's bus pass took us all over Edinburgh.
Merry Christmas to you all and best wishes for 2010 - keep up the excellent service you provide. No doubt we'll be in touch again soon - definitely more bookings are on our 2010 agenda.

And a Happy and Prosperous New Year to you and your family as well.
Kind Regards
All at Classic Britain Hotels

Mike Lumsden from Fife said the following on 9 Dec 2009:

I have just booked for the third time using this website. I find it absolutely straightforward to use and have been delighted with the Hotel and value for money overall. I shall return again soon.

Nick Hartnett from scarborough said the following on 6 Dec 2009:

Stay at Moorside Grange Higher Disley.4th and 5th Dec 09.
This is the first time I have used The Classic Britain website and the weekend spent at the hotel was fantastic.The staff were first class the food was great and accomodation very good.The price we got all this for was brilliant. I will certainly us this website and hotel again.

Robert Deveney from Cumbernauld said the following on 24 Nov 2009:

Had a wee problem with our booking and needed to cancel and move to another hotel. However it was past the 48hr deadline! Called the call centre and Raymond sorted it all out for us with no extra charges, what a star! Thanks Raymond

J Jessiman from Gairloch lodge said the following on 20 Nov 2009:

We stayed in July for 2 night break and had dinner at the old inn the first night and an amazing music night at the old inn on the second night. An enjoyable stay through Classic Britain.JJ

stephano from Forres said the following on 17 Nov 2009:

I was recommended to use the classicbritain website by a friend who has used your site on many occasions. I normally use Easy-Breaks, but the classicbritain.com I found much easier to use and better offers. Will use again.

nicola holroyd from carrbridge hotel said the following on 15 Nov 2009:

lovely hotel food very good no complaints , waiter very helpful and attentive .would like to go back again sometime .

Ann Kennedy from Carnoustie Angus said the following on 13 Nov 2009:

Used Classicbritain for the first time to book a 2nights for the price of one at the Kings Knoll Hotel in Oban. Wasn;t disappointed with either Oban or the hotel.Hotel was quiet, due to it being the end of the season, but never the less, the owners made us welcome and provided great service during our two day stay. We intend to return next year at the start of the holiday season, perhaps April / May.

Mr D Cadenhead from Aberdeen said the following on 12 Nov 2009:

first time we have used clasicbritain to book swallow glasgow hotel.everything was perfect,a great value for the money. we will use it again before the offer is finisheh

paul ibbotson from liverpool said the following on 8 Nov 2009:

booked the moorside grange in disley through classicbrtain hotels, fantastic hotel at a great price,easy to book,very happy will use this site again

Madeline Smith from Winnock Hotel, Drymen said the following on 5 Nov 2009:

First time I used Classicbritain, booking process was very simple and straight forward. The Winnock Hotel accommodation was great, price offered by Classic was a bargain compared to the one advertised by the hotel, even had room upgrade with balcony and although booked a twin room, requested and got a double. Would definitely recommend and use again.

gavin mcclune from east kilbride said the following on 2 Nov 2009:

this was the first time we used classic britain,the on line proceedure was fine,confirmation arrived but unfortunately the hotel had no record of this when we arrived.they were also full and we were left with no accomodation.the hotel were very helpful,trying to contact classicbritain,with no success and eventually the hotel re arranged rooms and we were able to stay.Very disappointed in classicbritain,they didnt want to know,will not use them again.

Reply from Classic Britain:

Dear Mr McClune
Thank you for taking the time to use our guestbook. Having spoken to both yourself on the phone, and with the hotel, the hotel confirmation email seems to have gone astray and for this we apologise.
As I said on the phone, no-one from the hotel contacted us about this and the only time we knew about it is when you placed this guestbook entry. I find it rather unfair to say we didn't want to know when the fact is that we actually didn't know anything about the problem.Once we saw your entry we immediately contacted you and the hotel - incidentally the hotel has asked me to forward their apologies.
Kind regards
Raymond McMillan Product Manager

gordon hay from ballachulish hotel said the following on 31 Oct 2009:

On arrival hotel had no record of booking. All turned out well, as they had plenty of rooms and were put in a nice room with loch view. Food was also excellant.

A Drennan from Murrayfield Hotel Edinburgh said the following on 27 Oct 2009:

Easy booking and free upgrade again well done!!. This was a great hotel with wonderful rooms, amazing food and great sevice. The hotel has a great location with a bus stop outside it is only a 4mins journey to the centre of town. I will return to this hotel again every time i stay in edinburgh. This is the best yet and we have stayed in another four including the Hilton Haymarket.

kevin cassidy said the following on 18 Oct 2009:

First time using classic britain. Booking easy and room upgrade resulted in an ecxellently appointed club room. Only downside was the hotels confusion over deducting dinner costs from one room and charging for the other, but sorted out eventually. Tip is to make sure you get a copy of any bills and receipts incase of difficulty. Will definitly use again!

Helen MacRae from Aberdeen said the following on 16 Oct 2009:

This is the first time I have used Classic Britain. Have still to go to the Cruachan Hotel in Fort william but thought I would write to say how efficient the booking service on-line was with regard to my booking. E-mailed C.b. to say I had not received my confirmation. Back came a reply immediately to say look in 'Spam' and there it was. Will let you know how we got on at our chosen hotel.

M. Brown from South Lanarkshire said the following on 16 Oct 2009:

Just booked on-line for 2nd time, same Hotel, hassle free site so easy to follow. Email receipt by return - what good service

Pearl Scott from Station Hotel said the following on 15 Oct 2009:

just booked for my husband and myself, daughter and her partner on line no bother whatsoever looking forward to our stay, thankyou. Pearl from Alexandria

Billy Millar from Livingston West Lothian said the following on 15 Oct 2009:

just booked online, fast easy to follow booking process, looking forward to our break.
Off to a flyer with ease and hassle free site........

W McLaughlan said the following on 13 Oct 2009:

The Classic Britain individual who took our initial booking over the phone was very patient, clear and precise with the details and instructions, very helpful in answering any questions and dealing with my enquiries as a first time user of Classic Britain. As a result, I have told others about Class.Brit.. the excellent service and attitude of the both the individual CB staff member and also the hotel this weekend.

Mr & Mrs williamson from Fife said the following on 12 Oct 2009:

First time using classic britain Rebekkah who arranged booking was very helpful and efficient.Look forward to our november break.

Mr D Whittle from Oswaldtwistle said the following on 10 Oct 2009:

Previous visitor - just booked again!!

Mr & Mrs Honeyman from Largs said the following on 9 Oct 2009:

First time Classic Britain - thanks to all involved.
Thanks too to owner and all staff at the West Highland Hotel, Mallaig - a
memorable and happy stay.

K Chambers from . said the following on 6 Oct 2009:

very pleased with service . the girl who arranged the booking was efficient and helpful .

Christina Shovell from Solihull, W Midlands said the following on 5 Oct 2009:

First time I have used your hotels, found booking on the website easy. Looking forward to our break in November.

A.Lawson from Aberdeenshire said the following on 5 Oct 2009:

clarify upgrades please as we paid £30 for upgraded room at dunblane hydro but were in a small room at the back of hotel with no view[just a brick wall]

Roger McKechnie from Aberdeen said the following on 2 Oct 2009:

Online booking was as straightforward as it can be. Good site and I know the hotel already having stayed there before.

mrs A nn Milligan from dumfries scotland said the following on 30 Sep 2009:

Booking made so easy online.
After booking a double room for my husband and i we decided to take our granddaughter with us,and phoned Classic Britain and spoke to Rebecca, to see if this was possible,Rebecca made all the arrangements for us, even phoning up hotel too.
Was delighted when Classic Britain made this possible for us,at no extra cost.
This is the first time we have ever delt with this group but it wont be the last.
Very highly recommened Classic Britain,with excellant first class staff on other end of the phone.
Thank you sincerly.
Mrs A Milligan& family.

jackie bailey from chester le street co durham said the following on 30 Sep 2009:

First time we have booked with classic britain, excellent website very easy to use.

George Meadley from Fife said the following on 28 Sep 2009:

Booking was made easily. Very good system.
Thanks.

helen martin from priory hotel beauly said the following on 28 Sep 2009:

this was a last minate decision hotel was extremly clean rooms were very spacious and clean food was excellent had a very good choice on menu staff were very friendly and also very helpfull would definately return to this hotel and would definately recommend it.

ed teven said the following on 27 Sep 2009:

are comments that dont praise the hotel you have stayed in are not shown after you asked for my comments then nothing is shown on your guest page,

Reply from Classic Britain:

Dear Mr Teven
Thanks for taking the time to enter comments in our guestbook. Re your comments, when you completed your questionaire regarding the hotel where you stayed, you opted to remain anonymous and therefore your name is not shown. If you check the hotels reviews you will see your comments are there. The only time a review may not be shown is if there is a profanity. The reviews on each hotels page give an accurate reflection of the hotel, as they are contributed by guests who have actually stayed there.
Kind regards
Raymond McMillan
Product Manager

H Boyd from Bolton said the following on 25 Sep 2009:

Excellant webste.Very easy to use. All special offer options are available to chose. Booking stages well defined and not frustratingly timed out quickly like many other sites.

Confirmation of booking prompt and clearly detailed.
Hope the weekend break is as successful

David Soutar from Angus Scotland said the following on 24 Sep 2009:

First time user of your company.The online booking was fairly straight forward. Looking forward to a pleasant break.

R Porter from Brentwood Essex said the following on 22 Sep 2009:

Used Classic Britain for the first time this Mid July, there was a slight hiccup with the booking which was quickly and pleasantly rectified. Stayed at the Swallow Hotel, Preston for a week. Although a bit tired, the hotel was very clean, staff very friendly and food excellent. Would have no hesitation in using Classic Britain again and would love to go back to the Swallow Hotel.

Mrs K Robertson from Fife said the following on 21 Sep 2009:

First time using this site and found it really easy.Looking forward to my stay.

Ann Marie Buckley from Linwood, Paisley said the following on 21 Sep 2009:

This is the first time i have used your website and found it very easy to use. Had my confirmation email right away. As this is a break for a special birthday both my husband and i are looking forward to it very much.

William McIntyre from Strathclyde said the following on 19 Sep 2009:

First time user of your company.The online booking was fairly straight forward. Looking forward to a pleasant break.

Marion Baxter from Alloa said the following on 15 Sep 2009:

The booking was very easy to make, but was upset that payment had not been taken prior to arrival as it was a present for my parents. It was rather embarassing to have my mother phone me and tell me it wasnt paid. Maybe your confirmation should not state voucher and maybe letter instead, as a voucher to me is something that is pre paid. Rebecca in customer sales can be rather cutting on the phone and doesnt take constructive critisism very well.

Reply from Classic Britain:

Dear Ms Baxter. Thank you for taking the time to complete our guestbook. Rebekka does remember your call and what was said. Apologies for the misunderstanding however, as Rebekka stated, our biggest selling point is that we do not take payment upfront. This is advertised on the homepage and on all of our advertising. This is also mentioned in the terms and conditions.Kind regards Raymond McMillan - Product Manager

Evelyn Marsden from Fife said the following on 15 Sep 2009:

Having had difficulty understyanding the special package deal for the Whitehorse Inn at Balmedie on the website,I phoned you for assistance. I had a very good response from your staff and they eventually got me sorted. Thank you so much for your help. Looking forward to our break.

Mrs B McAdam from Marine Troon said the following on 7 Sep 2009:

Making booking was made very easy due to very helpful& pleaseant staff.

Mrs Anne Mitchell from Galston said the following on 6 Sep 2009:

When we arrived at the Friars Carse Hotel Dumfries we were told our arrival dates had been put in wrong by central reservations. This was not a problem as Fraser on reception fixed us up with a superior room and provided us with a drinks and wine at dinner to make up for our inconvenience. Thank you Fraser for all your help.
We enjoyed our stay at the hotel. The food in the restaurant was lovely and the staff were very good, and you did not feel as if you were getting rushed to finish your meal.
We had been upgraded to a superior room and it had lovely views of the countryside.
One thing which I think could be improved is some of the decor in the main lounge as it was looking a bit tired.
If you are looking for a relaxing weekend away at a reasonable price this hotel will suit you.

Chris Cook from sunderland said the following on 1 Sep 2009:

We have just returned from a last minute bank holiday break at the hotel and feel the need to share a number of concerns. First impressions count a lot and whilst we did not pay premium rates our booking via Classic Britain confirmed a free room upgrade. This was not allocated to us however very polite staff indicated that it was because of it being a last minute booking all other rooms having been taken for the evening by wedding party guests. This you can understand however our room left a lot to be desired in terms of it's cleanliness / overall decor /stained carpets / remnants of previous occupants / cracked handbasin / scarmy bath and stained toilet. Cleanliness of bedding / towel redeemed the moment and staff were able to allocate us a change of room following day which whilst pleasant in its decor still had remnants of previous occupant / very smelly toilet macerator. As wedding parties were on both weekend days it was not until the monday morning when we were able to enjoy the fine rooms illustrated on hotel website. Food standards at dinner were no problem however eating in the conservatory / ballroom for breakfast where once again the decor is looking very tired meaant that we felt secondary to the the wedding party guests. It's such a shame as staff were very helpful and polite / the fixture and fittings let down what was meant to be a relaxing break.

Helen from Lancashire said the following on 31 Aug 2009:

classicbritain.com is a useful site, from our experience, the hotel descriptions are accurate and the booking process is quick and simple. We will use classicbritain again.

Mr & Mrs Percy said the following on 28 Aug 2009:

Katie, I'd just like to thank you again for everything you've done for us. We were so happy with how you dealt with our views on our stay at Airth and are delighted with how you kept in touch with us and worked to reach a conclusion. First class customer service.

I took my mum with me for the overnight on Wednesday 19th August and the staff were just fantastic. We were speechless at how they took care of us from the minute we arrived until we left.

The service was exceptional. The room was,,, wow and the meal and breakfast was lovely. My mum really enjoyed her overnight and she's wanting one of her sisters to renew her wedding vows there and another cousin to get married there,, hee hee.

Thank you once again for everything you done Katie and if you have a manager,,, please show her this email as we're so pleased with everything you done. Your approach was spot on, you listened, empathised and took the matter in hand and didn't make us feel that we weren just moaning or time wasting.

Thanks again,,


Angela Percy :-)

john kirkjland from glasgow said the following on 22 Aug 2009:

i found this website terriffic to use very easy i booked 1 night at the dunblane hydro the hotel from the moment we arrived until we left was first class the meal & breakfast & the room were unbeleivable would go again . only critisism would be i did not get email confermation & i had to download booking from the site
john

Anne C from North Lananrkshire said the following on 20 Aug 2009:

I found the website easy to use but the box for addational requirements was not there. This was useful if you needed a room near a lift due to diabilities etc. I have booked through classic britain before and found them cheaper than booking through the hotel.

Reply from Classic Britain

Thank you for taking the time to enter your comments in our guestbook.
We do have a comments box featured on the booking form at the bottom of the first page of the booking, we do hope this helps you next time.
Kindest Regards
Katie

john smith from barrhead said the following on 17 Aug 2009:

No complaints at the initial contact with Classicbritian where Katie dealt with my problem of booking on line with politeness and patience. Arranged my four day break at the Huntly Arms Hotel, Aboyne and sent confirmation by e-mail as promised. Disaster on arriving at the Huntly Arms Hotel who had no record of our booking. Situation only saved by Debbie the receptionist who phoned around and secured us Bed and Breakfast Accommodation for the night and arranged a room for us next day.
Any fault in the hotels fabric was more than compensated by the attention and politeness of the staff and the quality of the food, Debbie as already mentioned and Kamil in the Restaurant and of course the Chef .Perhaps a return e-mail from the Hotel to yourselves would eliminate this probblem

Reply from Classic Britain:

Dear Mr Smith
Thank you for taking the time to enter your comments in our guestbook.
We have noted your comments regarding your booking at the Huntly Arms Hotel and how the hotel seemingly had no record of it.
From our records, you booked the hotel on our site on the 29th July at 10.12pm. At this point a confirmation email of the booking was sent both to yourself and to the hotel, with the same booking details.
The email was received by the hotel successfully.
On receipt of the email, it is up to the hotel to enter the booking into their reservation system. Unfortunately we do not have any control over whether a hotel does this or not.
The hotel can also view bookings on our extranet system at any time therefore if they have not checked their emails they can still check the booking online.
Please accept my apologies for the inconvenience encountered and I have contacted the hotel to ensure this does not happen again.
Kindest regards
Raymond McMillan
Product Manager

Ellen Morrissey from stepps glasgow said the following on 15 Aug 2009:

Could'nt get the hotel i phoned for as it was fully booked, but pamela at classicbritain found me a lovely hotel. Really helpful staff and with know fuss had it all booked. Will be calling you again soon for your help thanks.

James Bradley from Lanarkshire said the following on 12 Aug 2009:

Excellent website - easy booking and cancellation process will definitely use again

james morris from glenrothes said the following on 9 Aug 2009:

Found booking on line was so easy thank
you .

Stuart Shields from Perthshire said the following on 6 Aug 2009:

Booking on the website was easy and confirmation was almost instant. So far so good! However, on arrival at the hotel they had no record of the booking - said this was not unusual!! The hotel management really pulled out the stops and saved the day by allocating a superior room and throwing in a bottle of wine for our trouble. Full marks to the hotel; not so many marks for Classic Britain!

Reply from Classic Britain:
Dear Mr Shields
Thank you for taking the time to enter your comments in our guestbook.
We have noted your comments regarding your booking at the Morar Hotel and how the hotel seemingly had no record of it.
From our records, you booked the hotel on our site on the 16th July at 00:30.At this point a confirmation email of the booking was sent both to yourself and to the hotel, with the same booking details.
The email was received by the hotel successfully.
On receipt of the email, it is up to the hotel to enter the booking into their reservation system. Unfortunately we do not have any control over whether a hotel does this or not.
The hotel can also view bookings on our extranet system at any time therefore if they have not checked their emails they can still check the booking online.
Please accept my apologies for the inconvenience encountered and I have contacted the hotel to ensure this does not happen again.
Kindest regards
Raymond McMillan
Product Manager

moira mcqueen from kilmarnock said the following on 3 Aug 2009:

easy to use have used your site many times ,this time I really enjoyed the kenmore inn excellent value

katrina wallace from cowdenbeath fife scotland said the following on 31 Jul 2009:

excellant easy to follow ...
just looking forward to my stay .

william adam from alexandria said the following on 27 Jul 2009:

excellent website, easy to use

Kevin Madden from Dumbarton said the following on 27 Jul 2009:

Excellent website and very helpful.

Ella from Lanarkshire said the following on 26 Jul 2009:

Classicbritain is a great site excellent service and prices

neville hartley from lancashire said the following on 25 Jul 2009:

very easy to use plenty of selections sure I have found a good one

Mary McLellan from Renfrewshire said the following on 24 Jul 2009:

Great site, easy to book and quick email booking response.

Joan Jennings from Kinloss Scotland said the following on 19 Jul 2009:

Could not find how to cancel booking on your web site but customer care on telephone most efficient and helpful

Chris Maguire from Cumbernauld said the following on 17 Jul 2009:

phoned and gave details of what my family requirement were, Katie took note and searched giving us a great deal for a quick break away. many thanks

Fiona Gallagher from Falkirk said the following on 14 Jul 2009:

Website and booking online very easy to use. Thanks for the immediate confirmation. I made an enquiry on another site, am still waiting for a reply and they were £15 dearer.

L Henderson from Borders said the following on 14 Jul 2009:

We have used Classic Britain for all our weekends away, they are great very friendly,helpful and polite. we enjoyed Gretna Hall Hotel, our next trip is aberfoyle, it is allways great value

Shona from Ayrshire said the following on 13 Jul 2009:

Very easy to use site. Booking confirmed in minutes.
Hope hotel is as good as it looks.
Would definately use this site again

Claire Taylor from East Kilbride said the following on 13 Jul 2009:

Very nice staff. Hope hotel is as good as the picture looks.

Alice from Fraserburgh, Scotland said the following on 12 Jul 2009:

very easy to use website, booking done & confirmed in minutes, hope the hotel lives up to the same standard, will use website again.

Joan Doak from Ayrshire Scotland said the following on 12 Jul 2009:

Delighted to have booked another great deal with Classic Britain. Now looking forward to our break even more. Thanksssssssssssss.

Glynis Barron from Tyne & Wear said the following on 6 Jul 2009:

Found website informative and very easy to use, booking done in a couple of minutes with immediate confirmation - so far so good hope the hotel is as good as it looks!

Mr b mahon from central scotland said the following on 30 Jun 2009:

This was a great way of booking a overnight stay,easy to use web site with very quick reply of confirmation.
Will be using this site again.
many thanks

Mrs G Mcewan from Gretna Hall said the following on 29 Jun 2009:

The booking process by telephone was excellent helpfull operator,prompt confirmation.

anne merritt from Prestonpans said the following on 28 Jun 2009:

easy to book, booked by phone Katie very pleasent manor and helpful, good offers,used classicbritain before will do again.

M Findlay from Tayside said the following on 25 Jun 2009:

So far so good. Booked by telephone and customer service from Katie was excellent.She was very pleasant and helpful.Hope hotel is of the same high standard and we will be very happy.

Evelyn Thomson from Dunblane Hydro said the following on 22 Jun 2009:

Although the hotel was undergoing extensive renovations in no way did it interfere with the enjoyment of our break Thank you to way all staff at the hotel coped with the situation.

WILLIAM ANDERSON from METHIL,FIFE said the following on 21 Jun 2009:

found web page was easy to follow online booking was straight forward thank you will use in the future.